Business Operations Associate

Role Overview

Obelisk Support is seeking a Business Operations Associate to contribute to the seamless functioning of our expanding organization. This position is ideal for individuals who thrive behind the scenes, ensuring accurate data management, streamlined processes, and timely follow-ups.

Key Responsibilities

• Maintain consistency in workflows and ensure high-quality data
• Develop and update the operational process documentation as workflows evolve
• Conduct weekly audits including checks on data accuracy, supplier renewals, compliance alerts, and job records or timesheets
• Identify patterns in recurring data issues and report findings
• Manage a comprehensive register of principal operational and system suppliers
• Monitor statutory and operational compliance mandates
• Oversee insurance policy schedules and renewal timelines
• Serve as first contact for routine queries related to operational systems such as Microsoft 365 and proprietary software
• Identify and recommend improvements to simplify current procedures and eliminate inefficiencies

Candidate Profile

• Experience handling multiple concurrent projects or workstreams, such as project management or business analysis roles
• Proficient and inquisitive about system integrations and data flow issues
• Aware of artificial intelligence trends and eager to continue learning
• Capable of working independently and managing tasks efficiently in a fast-paced environment
• Knowledge of Alternative Legal Service Provider (ALSP) frameworks or in-house legal operations is advantageous

Benefits

• Competitive salary with pension plan participation
• 28 days paid holiday plus two additional personal days and your birthday off
• Private medical insurance, life assurance, income protection, and critical illness coverage

About Obelisk Support

Obelisk Support is a certified B Corp focused on retaining exceptional legal professionals within the industry. Operating for over a decade in the alternative legal services sector, we connect leading global businesses with flexible legal support largely provided by City-trained lawyers. We operate fully remotely with a strong emphasis on team well-being and flexible working.

Diversity and Inclusion

We embrace and encourage diversity and inclusion, ensuring equal opportunity regardless of age, belief, caregiving duties, pregnancy, disability, ethnicity, gender identity, marital status, race, religion, sex, sexual orientation, or other protected traits.

Additional Information

This is a remote-first role with team gatherings every two months in London. Applicants must have the right to work in the UK. We welcome applications from career returners and individuals resuming their professional journey after breaks.

If you require accommodations throughout the recruitment process, please contact us to discuss your needs.