Bids & Portals Coordinator - Arabic Speaker

About Kroll

Kroll is a globally recognized leader in risk and financial advisory services, supporting clients with investigations, compliance, cyber resilience, valuation, restructuring, and other specialty areas. We serve a diverse client base including public and private companies, financial institutions, governments, and regulators worldwide, combining expertise and technology to tackle complex risks and business challenges.

Role Summary

As Kroll expands across the Middle East, we are looking for a detail-focused Bids & Portals Coordinator to manage onboarding, supplier registrations, procurement portals, and RFP/proposal responses mainly within UAE and KSA. This position involves overseeing Kroll's registrations, ensuring compliance, and coordinating procurement portals to enable smooth RFP participation and transaction processes.

Key Responsibilities

• Oversee Kroll's vendor registrations on procurement platforms in UAE and broader Middle East.
• Keep company profiles current on client portals, including business info, banking, tax, and contacts.
• Serve as the liaison with client procurement teams regionally.
• Track portal notifications, renewals, compliance forms, and document expirations.
• Resolve access, permission, and workflow issues related to portals.
• Maintain a comprehensive dashboard of all active and pending client registrations.
• Ensure alignment between portal management and Kroll's commercial and operational strategies.
• Create and update standard operating procedures for procurement portal operations regionally.
• Collaborate with the global bid management team to enhance bid process and portal use best practices.
• Stay updated on procurement regulations and compliance standards across the region.
• Work closely with Legal, Compliance, Finance, Tax, HR, and IT Security teams to gather necessary documentation and information.
• Support internal coordination to fulfill new supplier onboarding requirements.
• Promote continuous improvement for vendor onboarding and portal administration procedures.

Bid and Proposal Management Duties

• Manage the entire bid process for strategic RFPs, including kickoff coordination and regular status checks.
• Analyze and summarize RFP requirements and assign tasks to subject matter experts.
• Collect CVs, company credentials, and legal documents as required by proposals.
• Assist global teams to implement best practices for procurement and bid management in the Middle East.
• Prepare and finalize proposals that are compliant and compelling.

Qualifications and Experience

• More than 2 years and up to 4+ years’ experience in procurement-related operations, vendor registration, bid support, sales or finance operations, or commercial administration.
• Experienced with large corporate, governmental, or professional services clients in UAE, KSA, or the Middle East.
• Familiarity with procurement platforms such as SAP Ariba, Etimad, Coupa, Oracle iSupplier, Jaggaer, Tejari, SAP Fieldglass or equivalent.
• Solid grasp of vendor onboarding, compliance documents, and procurement workflows.
• Background in professional services, consulting, financial or risk advisory, legal, or multinational firms is a plus.

Skills and Personal Traits

• Meticulous attention to detail and disciplined document management.
• Exceptional organizational skills to juggle multiple portals, deadlines, and stakeholders.
• Strong verbal and written communication abilities.
• Ease in managing relationships with senior internal and external stakeholders.
• Strong problem-solving aptitude with persistent, professional follow-up.
• Handling sensitive company information discreetly.
• Proficient in Excel, SharePoint, and Microsoft Office suite.
• Ability to systematize tasks involving multiple systems and requirements.
• Familiarity with UAE business legalities including licensing and VAT.

Preferred Credentials

• Bachelor's degree in business, commerce, finance, procurement, or related fields.
• Certifications in procurement, supply chain, project management, or business operations are advantageous but not mandatory.
• Experience with public sector registrations or government procurement portals in UAE is highly favorable.

Success Indicators

• Correct and timely registration status updates across all client portals.
• Increased success rates of RFPs and revenue growth.
• Minimizing delays from vendor onboarding and document expirations.
• Speedier completion of client supplier registration processes.
• Enhanced transparency for client service teams on portal statuses.
• Reduction of billing and payment delays from portal-related issues.
• Positive feedback from internal teams and external procurement contacts.

Additional Information

This role may require commuting between offices located in Abu Dhabi and Dubai.

Why Work with Kroll?

This position offers an opportunity to influence key operational areas within a global advisory firm, impacting multiple practices and clients. It suits individuals who enjoy structure, collaboration, and solving practical challenges while supporting commercial success in a dynamic professional service environment.

Kroll is proud to promote equality and diversity, hiring solely on merit.