- 경험
- 3년 이상
- 샐러리
- —
- 채용 공고
- 1
- 게시됨
- 11시간 전
- 작업 모드
- 사무실에서
- 재개하다
- 신청 시 필수 사항
당신이 일하게 될 곳
직무 설명
Role Overview
You will oversee and execute Government-to-Employee surveys within the Whole-of-Government (WOG) framework to gauge public officers' satisfaction with IT tools. This role involves coordinating with multiple internal departments and external vendors to facilitate smooth survey delivery.
Key Responsibilities
- Coordinate and manage government-wide surveys, ensuring all processes including preparation and operations are executed effectively.
- Engage with vendors and agencies for seamless collaboration, troubleshoot live survey issues, and maintain materials and databases crucial for survey success.
- Handle electronic direct mail (eDM) campaigns and marketing communications, maintaining communication calendars and developing playbooks to ensure timely and quality dissemination.
- Administer SharePoint databases and assist in survey development phases including testing and live launches.
- Conduct follow-ups and After Action Reviews (AAR) post surveys or events to capture outcomes and improvements.
- Support dashboard functionalities related to data management, analytics, reporting, and access control.
- Provide secretarial and logistical assistance for management meetings, including agenda scheduling, polling, event coordination, and utilize AI technologies as needed.
- Execute project administrative duties such as progress tracking, input collation through polls, and contributing to process enhancements via team activities.
- Perform additional project support tasks and administrative functions as assigned.
Qualifications
- Minimum of 3 years’ experience in operations, project management or administrative roles.
- Excellent communication, active listening, and interpersonal skills to engage effectively with stakeholders.
- Strong attention to detail and problem-solving capabilities.
- Experience in program management and providing secretariat and administrative support.
- Proficiency in MS Office suite (Word, Excel, PowerPoint, Outlook), MS Teams, Qualtrics survey software, and Tableau analytics.
- Fluent in English language.
Data Privacy
All personal data shared during the application process will be handled in strict compliance with applicable data protection laws and the company's Privacy Notice.