Assistant Manager, Employee Accommodation

Company Overview

The iconic Rixos Gulf Hotel Doha offers a unique blend of luxurious living and service excellence. Featuring 378 elegantly designed guest rooms, premium bedding, and a refined ambiance, the hotel provides warm hospitality paired with vibrant entertainment and exclusive all-inclusive food and beverage options.

Role Summary

We are looking for an Assistant Manager for Employee Accommodation to support daily operations related to employee housing. This role ensures that accommodations are well-maintained, compliant with health and safety standards, and responsive to employee needs, thereby enhancing employee satisfaction and wellbeing.

Key Responsibilities

• Aid in managing daily operations of employee accommodations to ensure cleanliness, maintenance, and regulatory compliance.
• Assist in organizing and tracking room assignments, maintaining accurate occupancy records.
• Coordinate maintenance by promptly reporting issues and collaborating with the maintenance team for repairs and preventive care.
• Oversee inventory related to accommodation assets such as furniture and appliances, ensuring proper documentation and upkeep.
• Serve as accessible point of contact for employees to address accommodation inquiries, providing solutions or escalating when necessary.
• Conduct routine inspections of living spaces and common areas to verify cleanliness, safety, and operational functionality.
• Support the enforcement and implementation of health and safety protocols within accommodation areas and report violations or hazards.
• Maintain detailed administrative records encompassing resident information, maintenance logs, and prepare operational reports for management review.
• Ensure adherence to accommodation policies, assist in communicating guidelines, and manage any infractions.
• Coordinate with external service vendors including cleaning and pest control to guarantee efficient service delivery.

Qualifications and Skills

• High school diploma or equivalent required; further qualifications in Facilities Management, Hospitality, or Administration are advantageous.
• Previous experience in accommodation management, facilities, or administrative roles, preferably within hospitality sector.
• Strong organizational capabilities with keen attention to detail and effective time management.
• Proficient in Microsoft Office applications (Word, Excel, Outlook); familiarity with inventory or facility management systems is a plus.
• Excellent communication and interpersonal skills rooted in customer service principles.
• Capable of multitasking, prioritizing responsibilities, and thriving in fast-paced environments.
• Basic understanding of health, safety, and hygiene protocols applicable to accommodation settings.
• Demonstrates integrity and professionalism in handling employee housing matters.
• Strong problem-solving skills and the ability to proactively manage responsibilities.

Additional Information

This position calls for someone detail-oriented and committed to service excellence. The Assistant Manager will collaborate closely to ensure safe, clean, and efficiently operated employee housing, playing a critical role in employee welfare and satisfaction by managing services, inventories, and resident concerns effectively.