Admin Executive

Job Overview

As an Admin Executive at HR Solutions Consultants LLP, you will engage directly with clients both face-to-face and remotely to understand their needs and recommend appropriate products. You will build lasting relationships with individuals and business clients, offering expert advice on lifestyle products such as fortune telling tools and Fengshui-related items. Your role involves achieving and surpassing sales goals by proactive client engagement and meticulous record-keeping in CRM systems. You will also collaborate with marketing for promotions, participate in events and meetings, sometimes on weekends, and contribute client feedback to enhance sales strategies and product lines.

Key Responsibilities

• Interact with clients personally, via phone, and online to comprehend and fulfill their product requirements.
• Establish and nurture relationships with both individual customers and business clients.
• Deliver specialized guidance on unique lifestyle merchandise, including fortune telling and Fengshui products.
• Consistently reach or exceed assigned sales targets through persistent outreach and follow-up efforts.
• Keep accurate and up-to-date sales documentation and client records within CRM software.
• Work in conjunction with marketing teams to assist with promotional activities and new product introductions.
• Attend pertinent events and client meetings, including weekend engagements as necessary.
• Collect and communicate customer feedback to improve sales techniques and product offerings.

Requirements

• At least 3 years of experience in sales, ideally related to lifestyle, niche, or collectible products.
• Proven experience engaging with business owners or clients with high-value purchases.
• Familiarity with fortune telling and Fengshui items is advantageous.
• Excellent verbal communication and presentation capabilities.
• Competency with CRM software and basic sales reporting.
• Availability to work on weekends to meet client requirements.