Terminal Operations Coordinator

About San Diego International Airport

San Diego International Airport aims to provide an outstanding experience for the local community and visitors globally, reflecting the lively and welcoming spirit of San Diego. The organization is dedicated to building a strong team focused on advancing airport development, enhancing the customer experience, optimizing business operations, and cultivating a positive workplace culture founded on collaboration, empathy, and thoughtful decision-making.

Benefits and Work Environment

• Location: The newly established Airport Authority Administration building and terminals are situated on the airport campus near the waterfront, offering breathtaking views of the runway, San Diego Bay, Pacific Ocean, and cityscape.
• Salary: The starting salary for this position ranges from $83,436 to $95,951 annually, with a full pay range of $64,182 to $102,691. The role is eligible for shift differentials and bilingual pay.
• Benefits: Employees receive 14 paid holidays, 18 to 33 days of vacation (PTO), parental and child care benefits, salary continuance during family and parental leave, tuition reimbursement, retirement plan options including a comprehensive pension and 457 defined contribution plan, plus an employer-funded Lifestyle Spending Account to support personal growth.
• Wellness: The workplace includes access to multiple on-site gyms, outdoor workspaces, fitness discounts, volunteer time rewards, financial wellness advisors, and scenic walking trails designed to promote overall well-being.
• Application Deadline: Candidates should apply by August 3, 2026; applications will be reviewed following this date.

Job Overview

The Terminal Operations Coordinator role in the Airside & Terminal Operations Department requires strong critical thinking and proactive problem-solving skills to support and adapt to evolving operational demands. The person in this role must communicate effectively and maintain positive relationships with stakeholders to ensure excellent customer service within a dynamic, fast-paced airport terminal environment. Responsibilities include facilitating projects, ensuring compliance with regulations, supporting daily operational activities, and balancing strategic and real-time decision-making.

Key Responsibilities

• Coordinate terminal operations by implementing objectives and collaborating with stakeholders to identify needs and reach mutual agreements.
• Manage projects, maintenance, environmental compliance, ADA requirements, safety and security protocols, and commercial filming/photo shoot activities according to regulations.
• Resolve operational issues, issue notices of violation when necessary, and support innovative solutions and decision-making.
• Implement and monitor programs, changes, standards, contracts, and reports related to terminal operations.
• Analyze operational decisions for strategic implications and assist in budget preparation, financial reporting, and cost analysis.
• Operate vehicles across the airport campus, including landside and airside areas, to support signage, space planning, safety response, and daily terminal activities.

Required Qualifications and Experience

• An associate degree focused on aviation management or a related discipline.
• At least two years of progressively responsible experience in airport terminal operations administration and coordination, or an equivalent blend of education and experience.
• A bachelor's degree in aviation can substitute for up to one year of required experience.
• A valid driver's license with the ability to maintain insurability under the Airport Authority’s vehicle insurance.
• Flexibility to work rotating shifts, including nights, weekends, and holidays, ensuring continuous operational coverage.
• Successful completion of fingerprint-based background checks and training on physical security, surveillance, radio, and telecommunications equipment.

Preferred Certifications

• Accredited certifications such as ACI-ICAO Airport Management Professional Accreditation Program (AMPAP), Accredited Airport Executive (AAE), Certified Member (CM), Airport Certified Employee (ACE) - Operations, and Project Management Professional (PMP).

Essential Requirements

Driving is a core responsibility for this position, requiring regular operation of Airport Authority vehicles, adherence to all traffic laws, and maintenance of a safe driving record. This role demands compliance with all relevant vehicle use policies and safety protocols.

Inclusivity Statement

The Airport Authority provides equal employment opportunities regardless of age, race, gender, disability, veteran status, or any legally protected category. Reasonable accommodations are available for qualified individuals with disabilities.

Physical and Mental Requirements

The position may allow reasonable accommodations for disabilities. Candidates should discuss any needs with the recruiter during the hiring process.

Legal Note

In accordance with California laws, employees may be required to participate in disaster service activities as assigned.