Itm Edutech Training

Tele Counsellor

Itm Edutech Training

Mumbai, Maharashtra, India · Full Time

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Experience
Up to 2 yrs
Salary
Openings
1
Posted
2 ಗಂಟೆಗಳು ಹಿಂದೆ
Work mode
In office
Education
Graduation Not Required
Eligibility
Open to freshers and candidates with up to two years of relevant experience; experience in sales, counseling, admissions or customer engagement preferred.
Resume
Required to apply

Where you'll work

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Job description

About ITM Group of Institutions

Established in 1991, ITM Group of Institutions is a prominent higher education provider in India offering diverse programs in management, health sciences, design, hospitality, and engineering. With campuses in key cities such as Navi Mumbai, Mumbai, Chennai, and Vadodara, ITM emphasizes academic excellence, industry alignment, and holistic personal growth. The institution fosters a collaborative and inclusive culture valuing innovation, learning, and work-life balance, encouraging initiative and development among staff.

Job Summary

The position of Tele Counsellor requires an energetic and result-driven individual to assist prospective students throughout the admission journey. Responsibilities include managing inquiries, guiding students and parents about courses and opportunities, and converting leads into enrollments.

Key Responsibilities

  • Manage incoming and outgoing calls with potential students.
  • Advise students and their guardians about academic programs, admission procedures, and career options.
  • Engage in effective follow-ups on leads generated from multiple marketing platforms.
  • Convert prospects into enrolled students by offering precise information and support.
  • Maintain and update lead information within the CRM system.
  • Organize campus visit schedules and collaborate with the admissions team.
  • Meet monthly goals for admissions and counselling activities.

Eligibility and Qualifications

  • Open to fresh graduates as well as candidates with up to 2 years experience.
  • Prior exposure to sales, business development, counselling, admissions, or customer engagement is advantageous.
  • Excellent communication, presentation, and persuasion skills are essential.
  • Capability to work autonomously and meet targets.
  • Willingness to participate in field-related tasks, events, and travel.

Additional Information

Location: ITM Skills Academy, 4th Floor, Plot No. D-222/28, Near Fugro India, ABB and Airtel Lane, MIDC, S Central Road, Shiravane, Nerul, Navi Mumbai, Maharashtra.

If interested, applicants should submit their up-to-date resumes via email or contact the provided phone numbers for further details.

About the Employer

  • More than 30 years legacy in transformative education.
  • Opportunities for academic research, industry collaboration, and career growth.
  • Supportive leadership with an open-door culture.
  • Competitive benefits including provident fund, medical insurance, paid leaves, and gratuity.
  • Access to training programs, conferences, and faculty development initiatives.
  • A dynamic, diverse, and mission-driven working environment.

Minimum education

Bachelor's Degree

Industry

Higher Education

How they work

Communication Initiative Decision Making Relationship Building Negotiation Presentation Skills
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