Technical Support Executive
Pune, Maharashtra, India · Full Time
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- Experience
- 1–2 yrs
- Salary
- INR 14,500 – INR 20,000 / month
- Openings
- 1
- Posted
- 2 ಗಂಟೆಗಳು ಹಿಂದೆ
- Work mode
- In office
- Education
- 12th Pass
- Eligibility
- Candidates who have completed 12th grade; diploma holders in Computer Hardware & Networking preferred. Prior experience with desktop/laptop servicing is a plus. Must be able to communicate in Hindi, a local regional language, and understand English.
- Resume
- Required to apply
Where you'll work
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Job description
Job Overview
We are seeking multiple Technical Support Executives in Pune with a solid background in computer hardware and software troubleshooting. Candidates should have at least completed 12th standard and preferably possess a diploma in Computer Hardware & Networking. Prior hands-on experience with desktops and laptops is highly advantageous.
Key Responsibilities
- Diagnose and resolve hardware and software issues on laptops and desktops.
- Install and activate MS Office and specialized software including Photoshop, Adobe Suite, and AutoCAD.
- Setup wireless printers and routers efficiently.
- Provide knowledge-based demonstrations of laptops, highlighting their features and effectively communicating with customers.
- Coordinate client interactions with confidence, using good communication skills.
Skills and Experience Required
- Minimum 12th grade education is mandatory.
- Diploma in Computer Hardware & Networking from recognized technical institutes is preferred.
- 1 to 2 years of practical on-field experience with desktops and laptops is favorable.
- Proficiency in Hindi and the local regional language for effective communication.
- Basic understanding of English language skills.
Working Hours
Store operates from 12:30 PM to 9:00 PM; preference will be given to candidates available for the second shift.
Minimum education
Higher Secondary (Class 12)