- Experience
- 3–6 yrs
- Salary
- —
- Openings
- 1
- Posted
- 2 ಗಂಟೆಗಳು ಹಿಂದೆ
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
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Job description
About the Company and Role
We are seeking a Technical Product Marketing Specialist to bridge Product, Engineering, and Marketing teams within our organization based in Singapore, with an alternative option of Malaysia. This full-time position reports to the Product Marketing Manager. The successful candidate will convert intricate technical attributes of our platform into accessible, persuasive content that aids sales teams, client-facing staff, and customers in understanding our platform's functionality and significance. This hands-on role demands comfort with both detailed technical collaboration with engineers and crafting customer-oriented communication.
Key Responsibilities
- Collaborate closely with Product and Engineering teams to gain in-depth knowledge of new features, updates, and technical capabilities.
- Serve as a communication conduit ensuring accurate technical information is integrated into go-to-market materials.
- Engage with Customer Success and Pre-Sales teams to pinpoint frequent technical inquiries to address through content.
- Transform technical product updates into clear, precise, marketing-ready materials.
- Create and maintain documentation including product data sheets, one-pagers, feature briefs, release notes, and FAQs.
- Draft and regularly update technical content for product web pages, help resources, and knowledge bases.
- Contribute technical documentation support during product launches.
- Assist senior Product Marketing Managers by developing sales enablement collateral such as battlecards, pitch decks, and demo scripts.
- Develop and sustain competitive comparison charts and product positioning documents.
- Keep track of competitor product developments and communicate pertinent changes to the marketing team.
Required Qualifications and Skills
- Between 3 to 6 years of experience in product marketing, technical writing, product management, or similar technical roles involving customer interaction.
- Quick comprehension of complex technical concepts and ability to explain them to non-technical audiences effectively.
- Strong skills in written communication, able to produce diverse content ranging from concise one-pagers to extended knowledge base articles.
- Proven effectiveness working cross-functionally alongside Product, Engineering, Sales, and Customer Success teams.
- Adept at thriving in fast-paced environments with shifting priorities and frequent product updates.
Technical Expertise
- Experience within B2B SaaS or technical software environments.
- Familiarity with documentation and demonstration tools such as Confluence, Notion, or Zendesk.
- Baseline knowledge of APIs, integration frameworks, and developer-oriented products.
- Prior involvement in building and managing competitive intelligence initiatives.
Preferred Outcomes
- Product launches consistently supported with accurate and promptly available documentation like release notes and FAQs.
- Sales teams benefit from current, reliable battlecards, data sheets, and competitive material.
- Seamless and efficient handoff of technical details between Product and Marketing departments.
- Help documents and knowledge base articles remain updated in line with product evolution.
Additional Information
No specific salary range or compensation package details are provided in this posting.
Equal Opportunity
We affirm our commitment to fostering diversity and inclusiveness in our workplace.