Team Lead - Membership (Pharmacist)

About the Company

We are seeking B.Pharm graduates to fill the Team Lead Membership role based in Ludhiana. The position focuses on expanding B2B member onboarding, driving account growth, and enhancing transactional engagement within the Ludhiana region.

Role Overview

The Team Lead will manage an on-field team of Business Development Associates (BDAs), enforce structured beat plans, and onboard new B2B accounts to scale FMCG sales volume effectively.

Key Responsibilities

• Acquire and onboard B2B accounts by targeting Kirana stores, traders, HoReCa, and local institutions across the region.
• Ensure all new members possess valid statutory commercial licenses to verify business authenticity.
• Present tailored platform benefits such as 24x7 digital ordering, doorstep delivery, and B2B credit options.
• Lead and mentor BDAs, guiding their daily activities and enforcing systematic field routines for comprehensive market coverage.
• Conduct training sessions emphasizing FMCG product lines, adoption of digital applications, and overcoming customer objections.
• Analyze member purchasing patterns to identify assortment gaps and increase basket sizes.
• Re-engage dormant B2B buyers to boost recurring transactions and store visits.
• Coordinate with merchandising teams to communicate competitive pricing and essential stock requirements.
• Encourage adoption of digital payments and online self-service ordering among clients.
• Work alongside store operations and logistics teams to ensure seamless order processing and delivery.
• Maintain detailed field data via CRM systems to provide clear visibility to regional sales leadership.

Qualifications & Experience

• 2 to 3 years of assertive field sales, area sales, or account management experience.
• Direct experience managing General Trade (GT), FMCG distribution, or HoReCa clientele is essential.
• Proven leadership skills or potential in supervising field sales executives.
• Bachelor's Degree in Business, Marketing, Commerce, or related fields.
• Thorough knowledge of Ludhiana's wholesale commercial hubs and local market demographics; fluency in Hindi required.

Required Skills

• Expertise in structured field execution and beat planning.
• Strong negotiation skills tailored for local independent business owners.
• Proficiency with digital productivity tools, MS Excel-based data analysis, and mobile CRM applications.

Compensation & Benefits

• Monthly salary up to ₹30,000 net take-home, depending on current or previous salary.
• Performance-based monthly sales incentives available.
• Monthly reimbursements for travel, fuel, and mobile expenses.
• Benefits include Provident Fund (PF), Employee State Insurance Corporation (ESIC), and medical insurance aligned with company policy.

Equal Opportunity Employer Statement

We are committed to diversity and inclusion, making employment decisions free from discrimination based on legally protected characteristics. We strive to foster an inclusive workplace for all employees.