Store Manager

Role Overview

Step up into a leadership position where you will guide and support your store team to deliver exceptional customer experiences and operational excellence. Collaborating closely with the Assistant Store Manager, you will oversee Department Managers and their teams, fostering a workplace that values safety, teamwork, and community engagement.

Key Responsibilities

• Lead, motivate, and coach store teams to achieve high performance and continuous growth.
• Create an inclusive and friendly environment where team members feel valued and encouraged to be authentic.
• Ensure a consistently positive customer shopping experience by promoting the Everyday ACTs model: Acknowledge, Care, and Thank.
• Prioritize safety by enforcing proper procedures and maintaining a secure environment for staff and customers.
• Collaborate with Department Managers to design consistent rosters that align adequate staffing with customer needs.
• Utilize data insights to align store priorities with customer and team requirements for operational improvements.
• Maintain sharp commercial awareness and agility to respond to market changes and challenges.
• Strengthen community relations by engaging locally and delivering value beyond the store.
• Support sustainability initiatives aligned with the company’s commitment to creating a better future.

Candidate Profile

• Passion for leading daily store operations with a focus on team and customer satisfaction.
• Strong collaborative skills and desire to continually expand personal knowledge and leadership capabilities.
• Self-aware leadership style with an eagerness to develop further as a future leader.
• Commitment to enhancing customer joy through attentive and thoughtful service.
• Appreciation for teamwork’s role in delivering superior customer experiences.
• Curiosity and resilience to learn and progress steadily in a retail leadership career.

Work Conditions

This full-time on-site role is structured with a roster from 8:00 AM to 5:00 PM, Monday through Sunday.

Career Growth and Benefits

• Opportunities for career advancement through practical experience and continuous learning.
• Flexible working arrangements designed to support a healthy work-life balance, personalized according to individual and business needs.
• Access to 24/7 support tools and resources for personal wellbeing and family care.
• Progressive leave policies that provide additional personal time off.

Company Values and Inclusion

As part of a large, purpose-driven group dedicated to making positive impacts on millions of communities weekly, you will be empowered to propose innovative ideas and contribute to a diverse and inclusive culture where everyone is encouraged to be their authentic self and reach their full potential.

The company actively promotes diversity, equity, inclusion, and belonging, valuing different experiences and perspectives as vital to business success. All candidates are invited to apply, with accommodations available upon request during the recruitment process.