Sales Executive

Job Overview

As a Sales Executive at Napco National based in Mecca, Makkah, Saudi Arabia, you will be responsible for promoting and selling a vast assortment of company products to assigned clientele while gathering competitive market intelligence.

Key Duties and Responsibilities

• Market and sell the company's broad product range to designated customers, providing feedback regarding competitor activities within your territory.
• Ensure precise execution of the product display planogram at client locations.
• Process special order requests as necessary.
• Follow the company's aging policy to collect invoices timely from customers.
• Prepare essential documentation related to the sales call cycle and business reviews prior to market visits.
• Identify and report potential new customers within the area to the team leader.
• Maximize sales opportunities with all prospective clients.
• Manage customer complaints by addressing them and escalating unresolved issues to the sales team leader.
• Submit customer orders and daily collections to the distributor or accountant for approval.
• Request approval for returning defective products by issuing return forms before executing the return.
• Report any challenges or objections encountered during sales activities that cannot be resolved independently to the team leader.
• Conduct quarterly reviews to reconcile customer accounts and obtain their signatures for approval.
• Perform thorough inventory assessments during each visit, checking both warehouses and shelf stock.

Qualifications and Competencies

• Minimum education level: High School diploma.
• Relevant experience: At least 1 to 2 years in a comparable sales or related position.