Receptionist

About The Role

The Spread Eagle features 21 charming boutique bedrooms along with a traditional pub, hotel, and restaurant setting. Conveniently located near Wandsworth Town station, the venue offers excellent connectivity across local areas.

Employee Benefits

• Opportunities for career advancement through our Career Pathway, Apprenticeships, and various training programs
• Complimentary meals provided
• Weekly salary payments
• 28 days of annual holiday entitlement
• Exclusive discounts: 20% off at all Young's Pubs and 30% off overnight stays in our Pubs with Rooms
• Participation in Share Save Scheme
• Access to Company Pension Scheme

Key Responsibilities

You will be stationed at the front of house, serving both the pub and restaurant, alongside assisting the hotel team by managing the reception area. The role requires active interaction with guests and coordination with team members to uphold excellent service standards.

Candidate Profile

• Passion for providing outstanding customer service consistently
• Friendly, outgoing personality with strong teamwork spirit
• Previous experience in similar hospitality or reception settings
• Excellent communication and organizational skills
• Exceptional attention to detail and maintaining high standards
• Proactive in promoting sales and contributing to business growth through customer engagement
• Ability to follow financial controls and administrative procedures rigorously

Training & Development

Comprehensive training provided including product knowledge to ensure confidence and success in your role.

Required Skills

• Familiarity with POS systems
• Maintaining cleanliness standards
• Handling cash and money transactions accurately
• Fluent English communication
• Experience with reception and bookings management systems
• Basic understanding of wines