Program Associate, Success Teams

About Sunflower Services

Sunflower Services is a nonprofit-owned Public Benefit Corporation with over 240 professionals specializing in philanthropy and social impact. The organization supports fiscal sponsors, intermediaries, and a wide portfolio of mission-driven projects by delivering excellence in finance, HR, grants, compliance, and administrative functions. This allows changemakers to concentrate on their core impact.

Position Overview

The Program Associate supports daily operational functions for a portfolio of fiscally sponsored projects, ensuring these projects have the necessary backing to achieve their program goals. This role suits early career professionals interested in strategic operations and process improvement. Responsibilities include processing payments, contract and grant management, and financial tracking. The position requires experience in nonprofit operations and relationship management, reporting to an Associate Director within the Partner Solutions team.

Responsibilities

• Manage contracts and subgrants from review through implementation.
• Oversee financial reporting and cash flow tracking; communicate variances to internal and external stakeholders.
• Maintain accurate project data and operational information.
• Lead internal project management to meet Client Service Standards deadlines.
• Ensure compliance with legal and procedural standards through collaboration with Finance, HR, Compliance, and IT teams.
• Communicate effectively with clients and internal teams to resolve complex issues.
• Assist with relationship management alongside account managers.
• Apply department and company policies consistently.
• Keep internal stakeholders informed about project statuses and processes.
• Support process improvement initiatives, technology deployments, and team projects.
• Enhance understanding of philanthropic trends and nonprofit management best practices through training and learning opportunities.

Experience and Skills Required

• 2 to 4 years in an administrative, customer service, internship, or fellowship role, or advanced degree in a relevant discipline.
• Experience in reviewing, requesting, or drafting contracts and subgrants.
• Proficiency with Microsoft Office Suite and CRM databases.
• Competence in budgeting, forecasting, and interpreting nonprofit financial statements.
• Familiarity with fiscal sponsorship operations is advantageous.
• Detail-oriented with a passion for enhancing operational efficiency.
• Ability to prioritize tasks and manage multiple deadlines.
• Strong verbal and written communication skills.
• Capability to adapt based on feedback and work collaboratively across diverse teams.

Compensation and Benefits

The salary range for this role is $60,000 to $70,000 annually, with eligibility for a 3% annual bonus. Benefits include comprehensive medical, dental, and vision insurance, flexible spending and health savings accounts, 401k with company match, commuter benefits, and generous paid time off (16 vacation days, 10 personal days, 20 volunteer hours, 11 company holidays, and 4 optional holidays).

Additional support for work-life balance features parental leave, membership to a caregiver service, employee resource groups, and fitness and telecommunications reimbursements. Professional growth is encouraged via education reimbursement and development opportunities. Disability, life, and voluntary insurance options are also provided, along with access to telehealth and health advocate services.

Work Location and Physical Requirements

This is a full-time hybrid role based in Washington, DC, or Durham, NC offices, with an option for full remote work if located in IL, MD, NJ, NY, NC, or VA. The onboarding period requires presence in-office approximately three days per week for around 90 days, after which flexible remote arrangements are allowed.

Physical demands include extended periods of desk and computer work. Accommodations will be provided under ADA guidelines.

Equal Opportunity Employer

Sunflower Services is committed to equal employment opportunity regardless of race, gender, disability, veteran status, or other protected characteristics by law.