Product Manager

About Revaly

Revaly provides essential infrastructure for payments, safeguarding revenue, relationships, and the integrity of digital commerce. Their platform assists performance-driven businesses in recovering lost or at-risk payments by facilitating real-time communication between merchants and issuers, utilizing intelligence across the payments ecosystem to enhance approval rates.

Role Overview

As a Product Manager at Revaly, you will own the full product lifecycle—from discovery through launch and ongoing enhancement—of client-facing products designed to help merchants optimize payment performance and recover revenue. Collaborating closely with Engineering, Design, Data, Customer Success, and commercial teams, you will translate customer insights, business strategies, and platform capabilities into impactful products, focusing on critical platform connectivity and API functionalities that boost approvals, increase adoption, and elevate customer experiences.

Key Responsibilities

• Manage the entire product lifecycle for client-facing solutions including discovery, delivery, and continuous refinement.
• Create and share a clear product vision and roadmap aligned with Revaly’s strategic goals.
• Conduct customer research, analyze payment data, gather stakeholder feedback, and track market trends to identify opportunities with high impact.
• Translate business needs into detailed product briefs, PRDs, epics, user stories, and acceptance criteria for confident Engineering execution.
• Maintain a prioritized, healthy product backlog factoring in customer value, business impact, and technical feasibility.
• Work hand-in-hand with Engineering and Product Design to deliver top-quality features promptly, proactively removing blockers and expediting decision-making.
• Lead product improvement initiatives utilizing experimentation, A/B testing, customer feedback, and analytics to enhance adoption, engagement, and retention.
• Define key success metrics, instrumentation requirements, and generate post-launch reports to ensure measurable and continuous product improvement.
• Coordinate product launches across departments including Engineering, Customer Success, Sales, Marketing, and Operations to facilitate adoption and enablement.
• Collaborate closely with technical stakeholders and end users to develop developer-friendly integrations and enhance the API experience.
• Utilize AI tools such as Claude, Claude Code, and Claude Work to expedite product discovery, documentation, backlog refinement, requirements drafting, and execution.

Candidate Profile

• Minimum 5 years of experience in Product Management with a focus on building and scaling SaaS products.
• Proven track record managing products from initial discovery through launch and subsequent optimization.
• Expertise translating business objectives into technical requirements and comprehensive product documentation.
• Experience managing REST APIs or developer-centric products, with a solid understanding of API design, integrations, and documentation.
• Familiarity with Agile development processes and Jira.
• Strong analytical abilities to prioritize initiatives, assess outcomes, and guide product decisions based on data.
• Preferably experience in payments, FinTech, financial infrastructure, or related sectors.
• Comfortable in dynamic startup or high-growth tech environments.
• Interest in AI-driven productivity tools; hands-on experience with Claude, Claude Code, and Claude Work for improving product management workflows is a plus.
• Calm and confident communicator who excels under pressure and supports high accountability.
• Inherently curious, customer-centric, and willing to challenge norms to identify superior solutions.
• Excellent collaborator with outstanding communication, organization, and prioritization skills capable of influencing cross-functional teams.

Measures of Success

• Gain comprehensive knowledge of Revaly’s payment platform, customer usage patterns, APIs, and product roadmap within the first 90 days, while building effective cross-functional relationships.
• Deliver impactful product initiatives that enhance customer experience, enrich API features, and meet timelines with quantifiable business benefits within six months.
• Increase product adoption, engagement, and satisfaction by continuous discovery, testing, and iterative enhancements.
• Maintain a clearly prioritized backlog supporting clear, rapid, and unambiguous execution by Engineering teams.
• Establish product metrics and reporting frameworks that support informed decisions and demonstrate improvements in approval rates, adoption, and platform reliability.
• Become a trusted partner in product who clarifies complex challenges, aligns stakeholders on priorities, and regularly delivers value to customers and the business.

Company Culture and Benefits

Revaly is an expanding global organization valuing diversity of culture, viewpoint, and experience, fostering a close-knit community with vibrant personality. The team comprises talented, creative, and curious high achievers. The company invests strongly in its workforce, offering:

• Unlimited paid time off
• Fully remote working arrangements
• Flexible working hours
• Comprehensive health benefits effective from the first day of employment

Recruitment Process

1. Initial Conversation (30 minutes): Engage with the Head of People & Culture to discuss your background, motivations, and mutual alignment with Revaly's mission and culture.
2. Hiring Manager Interview (60 minutes): Deep dive into role-related experience covering practical scenarios, workplace challenges, and performance indicators. Understand the team's priorities and objectives.
3. Team Member Interview (60 minutes): Meet a future teammate to gain insights into daily collaboration, team culture, and working style.
4. 90-Day Ramp-Up Presentation (30 minutes): Present a detailed 90-day onboarding plan outlining learning goals, priorities, and expected deliverables, demonstrating your strategic thinking and communication skills.

Technology and Product Development candidates may also undergo a skill-based evaluation between the team interview and presentation stages.

Equal Opportunity

Revaly is committed to providing equal employment opportunities for all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other legally protected characteristic. Reasonable accommodations are available upon request for candidates with disabilities.