Process Associate - LinkedIn Outreach

About the Role

We are seeking a detail-oriented and communicative Process Associate specializing in LinkedIn engagement. This role involves conducting meaningful conversations with prospects, managing outbound LinkedIn communication, and converting initial interest into viable sales leads. It is ideal for individuals early in their client-facing or sales career who want hands-on experience within sales operations, specifically during US-aligned evening hours.

Key Responsibilities

• Craft personalized, well-researched LinkedIn messages that resonate naturally with potential clients.
• Engage in consultative discussions to understand client needs.
• Guide interactions towards qualifying leads or scheduling follow-up meetings.
• Maintain organized records of conversations and follow-ups using CRM or outreach platforms.
• Analyze response patterns to refine messaging effectiveness.
• Collaborate with internal teams to align communication goals and strategies.
• Utilize LinkedIn automation and AI-supported tools appropriately to assist outreach.
• Ensure all communications maintain a professional, courteous tone for an international audience.

Essential Qualifications

• Excellent written and verbal English skills with confident and clear expression.
• 6 months to 2 years experience in sales, customer-facing, or communication roles.
• Experience working with international clients or teams, particularly in the US or UK.
• Familiarity with AI tools to enhance message quality and efficiency.
• Strong organizational skills to handle multiple simultaneous conversations.
• Self-motivated with close attention to detail and reliable follow-through.
• Availability for US-aligned evening shifts (3:00 PM – 12:00 AM IST) consistently.

Preferred Skills

• Background in inside sales, lead generation, or stakeholder communication.
• Experience leveraging LinkedIn for professional outreach and networking.
• Proficiency in CRM or outreach software such as HubSpot, Salesforce, or LinkedIn Sales Navigator.
• Proactive attitude and eagerness for continuous learning and improvement.