- Experience
- Up to 2 yrs
- Salary
- —
- Openings
- 1
- Posted
- 8 ಗಂಟೆಗಳು ಹಿಂದೆ
- Work mode
- In office
- Education
- Diploma or Degree
- Eligibility
- Candidates with less than two years of full-time work experience and holding or completing a Diploma or Degree in any discipline are eligible to apply. Ambitious individuals with leadership potential, collaborative mindset, and a passion for service excellence are encouraged to pursue this opportun…
- Resume
- Required to apply
Where you'll work
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Job description
About the Role
Join the esteemed team at Marina Bay Sands as a Paiza Butler, where you will significantly contribute to delivering an unparalleled, personalized guest experience from pre-arrival until departure within the Paiza and Paiza Royal Collections. This role entails managing various services including butler desk operations, suite preparations, personalized in-house services, and overseeing a smooth guest journey with attention to detail and anticipatory care.
Responsibilities
- Manage all aspects of guest experience including check-in, personalized services, and departure.
- Coordinate special requests, dining arrangements, transportation, and suite readiness by integrating skills across departments such as Call Center, Front Office, Housekeeping, Guest Services, Concierge, Reservations, Food and Beverage, Transportation, and Facilities.
- Strive for every guest stay to be an "Above Beyond" experience with meticulous attention and personalization.
- As a Senior Butler, focus on VIP guests and Paiza Royal Collection suites ensuring flawless service and lead training of new butlers.
- As a Butler Supervisor, oversee daily operations, conduct training, handle customer feedback, and coordinate across departments to maintain exceptional service standards.
Development Opportunities
- Master personalized service through anticipation and tailored guest interactions.
- Develop leadership abilities by mentoring juniors and fostering a culture of excellence.
- Adopt a guest-centric approach focused on discretion, precision, privacy, and exclusivity.
- Innovate service delivery and improve processes to set new standards in luxury hospitality.
Requirements
- Applicants must hold a Diploma or Degree in any discipline, or be in the final year of qualification and ready to commence employment upon graduation.
- Designed for individuals with less than 2 years of full-time work experience.
- Ambitious with leadership potential and a proactive growth mindset.
- Effective collaborators who are confident and thrive within dynamic team settings.
- Highly curious, adaptable and eager to cross-learn various functional areas.
- Committed to excellence and passionate about delivering exceptional service.
Additional Information
Marina Bay Sands is dedicated to cultivating a diverse, equitable, and inclusive workplace. Employees are expected to uphold all company policies, ethical guidelines, and standards of conduct. Successful candidates may be considered for junior leadership progression depending on performance.
Minimum education
Diploma / ITI / Vocational
Industry
Hospitality