Operations Executive

About Inchcape Shipping Services

Inchcape Shipping Services envisions forging a connected global marketplace enabling customers to trade successfully and make informed decisions at every port worldwide. This is realized through a blend of extensive infrastructure, local expertise from a network of over 250 proprietary offices, and a dedicated workforce of more than 3,000 professionals. The clientele comprises owners and charterers from oil, cruise, container, and bulk commodity sectors, including naval, government, and intergovernmental bodies.

The company embraces innovative thinking and welcomes professionals ready to contribute their skills and experience towards positive industry change and ambitious growth.

Key Purpose and Responsibilities

• Lead communications, planning, and execution of port call operations efficiently.
• Deliver professional services that surpass the expectations of Principals and ship masters.
• Understand port call requirements and ensure turnaround is cost-effective and swift.
• Keep stakeholders consistently informed regarding port call progress.
• Safeguard the interests of Principals throughout the entire port call process.

Communication Duties

• Provide clear, timely updates to authorized receivers, including pre-arrival, progress, port call updates, and post-call communications.

Statutory Compliance

• Submit accurate and timely declarations to government agencies related to vessel calls, including Immigration and Checkpoint Authorities (ICA), Maritime and Port Authority of Singapore (MPA), Customs and Excise Department, National Environment Agency (NEA), security and enforcement bodies, and facility operators/management.

Required Knowledge and Skills

• Intermediate understanding of maritime operations, local laws, regulations, and industry knowledge.
• Proficient use of Microsoft Outlook, Word, and Excel.
• Competency in spoken and written English.
• Experienced with port and immigration documentation.
• Intermediate soft skills including effective communication, integrity, interpersonal skills, responsibility, planning and execution, work ethic, risk analysis, teamwork, intercultural competence, adaptability, change management, and time management.

Experience and Qualifications

• Minimum one year of professional experience within ship agency service industry, oil/gas/offshore sectors, or as engine/deck cadet.
• Educational qualifications include at least GCE "O" Level with credit in English and Mathematics and a Diploma in Maritime Studies.

Personal Attributes and Additional Requirements

• Traits: dedication, reliability, punctuality, flexibility, independence, and integrity.
• Must be willing to work irregular hours, including outside normal office timings.
• Physically fit to board ships at anchorages, container ports, petrochemical installations, and shipyards.
• Should not have aquaphobia or acrophobia.

Why Join Inchcape Shipping Services?

The company fosters a diverse, high-performance workforce committed to exceptional customer service. It values its employees' welfare, training, expertise, and uniqueness, aiming to help build rewarding careers within the maritime industry.

Core values include:

• Global Perspective – understanding worldwide markets.
• The Power of People – leveraging local knowledge and relationships.
• Progress – embracing innovation and positive industry change.

Benefits offered include competitive salary, holidays, employee assistance programs, career advancement opportunities, and celebrations honoring company values.

Other Information

Appointment is contingent upon satisfactory references and valid right to work documentation as per local laws. Inchcape is an Equal Employment Opportunity Employer prioritizing diversity, equality, and inclusion, recognizing that these principles underpin success and reflect societal values.