Internal Communications Specialist

About Palmetto

Palmetto is a pioneering clean technology company dedicated to accelerating the adoption of clean energy. Committed to providing consumers with the best solutions, we deliver innovative, scalable software, financial products, and services that enable homeowners, businesses, and entrepreneurs to easily transition to renewable energy. Operating at the intersection of business-to-business and direct-to-consumer markets, we focus on creating significant environmental impacts while delivering excellent value. Our comprehensive end-to-end offerings support whole home electrification to make clean energy accessible to everyone.

At Palmetto, our employees are highly valued. We cultivate a culture that encourages internal growth, talent development, and meaningful work aligned with purpose. Our benefits package includes unlimited paid time off, comprehensive medical, dental, and vision coverage, paid parental leave, retirement plans, and more—supporting your personal and professional well-being. Our culture emphasizes collaboration, impact, and work-life balance while prioritizing people, the planet, and profit.

Role Location and Reporting

This role is located in Charlotte, North Carolina, and reports directly to the Director of Internal Communications & Experience.

Position Summary

The Internal Communications Specialist serves as the central coordinator for Palmetto's internal communications. Working closely with the Director of Internal Communications & Engagement, the role ensures smooth execution of CEO communications and oversees the consistent creation, publication, and monitoring of company-wide communications. This role focuses on operational excellence and attention to detail, guaranteeing all communications are polished and timely.

Key Responsibilities

• Maintain and coordinate the CEO's editorial schedule and communication timelines, managing follow-ups and deadlines effectively.
• Develop communication content, create templates, and draft supporting materials for review by leadership.
• Proofread, edit, and format communications to uphold high quality, consistency, and accuracy before release.
• Organize logistics for CEO speaking engagements, Lunch & Learn sessions, and other communication-related activities.
• Adapt and distribute content across multiple platforms including internal Slack channels, the company newsletter, LinkedIn, FAQs, and manager talking points.
• Regularly produce and distribute the company-wide newsletter.
• Support the planning and communication efforts for All Hands meetings and Town Hall events.
• Draft internal organizational announcements and manage recurring communication cycles.
• Lead employee communication campaigns and projects from their initiation through to completion.
• Maintain communication templates and document processes to ensure consistent messaging.
• Aid in developing internal content by conducting research and crafting engaging stories.

Qualifications

• Minimum of three years’ experience in communications, content coordination, executive support, or comparable roles.
• Exceptional writing, editing, and proofreading capabilities with strong attention to detail.
• Proven ability to juggle multiple projects, meet deadlines, and work with various stakeholders concurrently.
• Experience supporting executive communications or collaborating with senior leadership figures.
• Familiarity with internal communications channels such as newsletters, all-hands meetings, and Slack.
• Highly organized, proactive, and capable of anticipating needs to keep projects on track independently.
• Adept at thriving in dynamic, fast-paced environments with shifting priorities.
• Experience using content management, project management, or communications software is advantageous.

Additional Information

Employment for this position requires successful completion of a background check.

Equal Employment Opportunity

Palmetto is committed to fostering diversity and is an Equal Employment Opportunity employer. Hiring decisions are based on qualifications, merit, and business requirements without discrimination on any protected status under federal, state, or local laws.