Industrial Designer / Project Manager

About Tag

Tag is an integrated creative agency delivering marketing solutions to global brands, encompassing design, content creation, and channel activation. Our teams in Sydney and Melbourne focus on helping clients stand out and increase sales through comprehensive marketing strategies.

Culture and Values

• 50% female representation in leadership roles
• 14% of employees have grown through internship roles
• 86% employee retention over the past year
• Twenty-five promotions in the last twelve months indicating strong growth opportunities
• Support for three official charity partners through donations totaling $30,000 in funds and volunteer time
• Diversity, Equity & Inclusion Council organizing recurring events and social activities

Work Arrangement and Benefits

• Hybrid work model with three days per week in-office at Cremorne HQ and Braeside warehouse, and two days remote
• Inclusive parental leave policies
• Commitment to professional growth through both internal and external training investments
• Participation in a structured global mentoring program
• Opportunity to work on premium global retail brand projects and high-profile retail fit-outs

Role Summary

This position combines industrial design and project management responsibilities in the retail display sector. The role entails managing the full lifecycle of bespoke retail fixtures, point-of-sale displays, and store environments from conceptual development to final installation.

Responsibilities include sketching concepts, creating detailed 3D CAD models and technical documentation, coordinating supplier engagement for quotations and samples, and overseeing production and delivery timelines. The role demands close collaboration with clients, account managers, and suppliers to ensure projects meet brand standards, deadlines, and budget requirements.

Key Duties

• Develop innovative design concepts for retail fixtures, POS displays, gondolas, and customized store environments based on client requirements
• Create fabrication-ready 3D models and 2D drawings utilizing SolidWorks or comparable CAD tools
• Specify appropriate materials, finishes, lighting, hardware, and signage aligning with retail and branding needs
• Prepare client presentations including renderings and detailed specification documents
• Revise designs considering client feedback, supplier feedback, and value engineering opportunities
• Lead management of multiple retail display projects from briefing to installation completion
• Maintain detailed project schedules tracking design progress, supplier lead times, production stages, and delivery
• Manage relations with manufacturers and suppliers including briefing, quote reviews, sample approvals, and quality assurance
• Monitor project budgets, comparing actual expenses with estimates and addressing cost issues proactively
• Coordinate with internal teams such as account management, production, and logistics to ensure smooth project transitions
• Serve as main contact for clients providing updates, managing approvals, and resolving issues throughout project cycles
• Interpret client briefs into effective retail display solutions adhering to brand and retailer compliance standards
• Support business development efforts by preparing design concepts, estimates, and project methodologies

Candidate Requirements

• A tertiary qualification in Industrial Design, Product Design, or a related field
• Between 3 and 6 years of experience in retail display design, POS design, shopfitting, or similar
• Proficiency in 3D CAD software, with strong preference for SolidWorks
• Demonstrated project management skills managing multiple projects under tight deadlines
• Comprehensive knowledge of retail materials and manufacturing processes such as timber, metal, acrylic, injection molding, digital printing, and LED lighting
• Excellent communication and relationship management skills with clients and suppliers
• Experience with Adobe Creative Suite (Illustrator, PowerPoint) and Microsoft Office for design documentation

Preferred Experience

• Familiarity with Australia's major retailers including Myer, Coles, Woolworths, Chemist Warehouse and their fixture approval processes
• Experience managing domestic or offshore manufacturing suppliers and understanding freight and logistics
• Knowledge of retail planograms and brand standards within department or trade stores
• Familiarity with project management tools such as Monday.com or Asana
• Background in flat-pack, modular, or export-packaged retail display design

Additional Information

Tag encourages all qualified candidates to apply, including those from diverse backgrounds who may not meet every single qualification. We value growth, inclusivity, and talent.

All applications will be kept confidential and used solely for recruitment purposes.