Inbound Sales Executive

Join Our Team as an Inbound Sales Executive

We are seeking a proactive, customer-centric Inbound Sales Executive to become part of our Acquisition team in Lusail, Qatar. Your role will involve engaging with businesses interested in partnering with us, assessing their suitability, assisting them through the onboarding workflow, and collaborating with different departments to ensure their successful activation on our platform.

Key Responsibilities

• Initiate contact with inbound merchant leads using phone and other methods to evaluate business interest and compatibility.
• Guide merchants throughout the onboarding process, gathering all necessary documentation and data.
• Partner with internal teams such as Content, Finance, and Training to guarantee activation within the agreed service timeframe.
• Manage the entire merchant onboarding pipeline from initial engagement to successful platform launch.
• Maintain regular follow-ups to keep merchants well-supported throughout onboarding.
• Meet monthly goals related to onboarding and sales while ensuring quality standards.
• Address merchant inquiries and objections professionally with clear, simplified explanations.
• Diligently update all merchant records, interactions, and activities using Salesforce CRM.
• Assist walk-in merchants personally when outbound sales staff are unavailable.
• Be accessible and responsive during working hours to provide excellent merchant support.
• Identify any obstacles in the onboarding process and proactively collaborate with stakeholders to resolve them.
• Deliver a positive experience by upholding professionalism and effective, timely communication.

Candidate Profile

• 1 to 2 years’ experience in sales, inside sales, customer success, account management, or merchant onboarding.
• Excellent communication and interpersonal abilities.
• Fluent in both Arabic and English, both spoken and written.
• Proficiency with CRM platforms, specifically Salesforce, preferred.
• Strong organizational skills with the capacity to manage several merchants simultaneously.
• Ability to thrive in a dynamic, fast-paced, results-oriented environment.
• Competent in objection handling and negotiation techniques.
• A proactive and solution-focused attitude.
• Skillful in simplifying complex procedures and conveying them clearly to merchants.
• Meticulous attention to detail ensuring timely activation of merchants.

About Snoonu

Snoonu is a pioneering Qatari Super App bringing rapid delivery, shopping, and more into one accessible platform. With a global team and tech-driven approach, we aim to revolutionize daily life by connecting people to countless possibilities through innovation.

Our Values

• Customer Obsession: Putting customers first in everything we do.
• Integrity: Acting honestly, ethically, and reliably at all times.
• Creativity and Curiosity: Continuously innovating to make a positive impact.
• Ownership: Leading by example and being responsible for results.
• Efficiency: Achieving better outcomes faster and smarter.
• Teamwork: Valuing collaboration to strengthen our collective success.
• Execution: Transforming ideas into actions and opportunities.

Benefits and Workplace Culture

• Collaborate globally with an international workforce.
• Access learning budgets, courses, and tools to support personal growth.
• High autonomy with clear responsibility for your projects.
• Flexible leave and wellness programs to encourage work-life balance.
• Agile work methods embraced throughout the company.

Our Great Place to Work® certification highlights the culture we nurture where every individual feels valued and empowered. We maintain ISO 9001:2015 and ISO 45001:2018 certifications endorsing our dedication to quality and safety. Beyond technology, we prioritize sustainable business practices and community support. Diversity and inclusion are core principles, ensuring a welcoming environment for everyone.

How to Join

Apply now and contribute to a team where your voice is valued, and your efforts make a difference. Let's create extraordinary outcomes together.