Health Records Officer

Role Overview

The Health Records Officer is essential for providing consistent clerical assistance within the Health Records Department, ensuring the efficient operation of services for all users. This position is a part of the Trust's Digital Services Team, which promotes shared knowledge to improve patient care and offers strong opportunities for personal and professional growth alongside career development.

Key Responsibilities

• Retrieve, file, and manage case notes in accordance with Trust policies, key performance indicators, and departmental standard operating procedures.
• Ensure precise scanning of documentation into the system, meeting established targets and deadlines.
• Oversee storage organization to support retention and destruction of case notes, ensuring alignment with the Patient Administration System and adherence to information governance standards.
• Support additional departmental areas as needed to maintain continuous service delivery.
• Regularly transport case notes using trolleys and roll cages across hospital sites, including working at heights and manually handling case notes that may weigh over 10 kilograms.

Physical and Location Requirements

This role demands physical activity, including standing throughout most of the shift and walking across hospital sites. While mainly stationed at the Health Records Hub at Royal Derby Hospital, occasional work at the Health Records Department at The Johnson Building on Pride Park and the Health Records Hub at Florence Nightingale Hospital is expected.

Contract Details and Important Dates

The position is offered on a fixed-term contract until the end of March 2027.

Application deadline: 3rd August 2026

Interview date: 17th August 2026

Organizational Values and Benefits

The Trust is committed to delivering outstanding community care underpinned by its core values of Compassion, Openness, and Excellence. Employees benefit from:

• Professional and leadership development opportunities
• Continuous support throughout recruitment and after joining the team
• Employee benefits including an assistance program, discounted gym membership, onsite fitness classes, and car purchase schemes

Additional Information

• The Trust handles over 4,000 outpatient visits daily and is a national leader in trauma and orthopaedic outpatient numbers.
• An average of 860 patients are seen daily in Accident & Emergency; the trust is ranked 6th largest nationally.
• The Trust admits more than 220 emergency patients each day and performs the highest number of planned surgical operations in England across 52 operating theatres.
• Employs approximately 12,000 staff members across five hospital locations.

Contact for Queries

Potential applicants may reach out for informal discussions to better understand the role and work environment from:

• Tracy Holmes, Team Leader, Phone: 01332 787979, Email: tracy.holmes2@nhs.net
• William Skelton, Phone: 01332 287399, Email: william.skelton@nhs.net