Head of Business Intelligence & Analytics

Job summary

This leadership position is responsible for Safeboda’s full data lifecycle, covering the underlying infrastructure, governance, analytics direction, and the organisation’s ability to use data effectively. The role is designed to create reliable, real-time business visibility, uphold strong data quality, and strengthen decision-making across the company. It combines technical ownership, people leadership, executive reporting, and the promotion of a data-first mindset across the Uganda and Kenya markets.

Key responsibilities

• Create and run the enterprise data governance model, including how data is classified, who can access it, how pipelines are versioned, the standards for documentation, and how quality is tracked.
• Define and own the long-term BI and analytics roadmap, making sure it supports business priorities across ride-hailing and fintech operations and is delivered against OKRs and SLAs.
• Build insight packs and KPI frameworks that give leadership a live view of performance, and turn complex analysis into clear recommendations for senior decision-makers.
• Work closely with Marketing, Operations, Finance, and Product so data is built into everyday decisions and each function uses evidence-based planning.
• Design, maintain, and improve the company’s data environment, including ETL pipelines, the data warehouse, and server-side infrastructure.
• Manage, coach, and develop the data team, while also creating internal data literacy initiatives that improve analytical skills across the wider business.

Qualifications and competencies

The role calls for a graduate degree, MBA, or an equivalent qualification in a quantitative discipline such as engineering, mathematics, or statistics. Candidates should bring at least 6 years of professional experience, including 3 or more years in a data leadership capacity, preferably within a fast-scaling technology or fintech setting. Strong working knowledge of SQL, Python, and at least one major BI tool such as Power BI, Tableau, or Metabase is required. The ideal applicant should have prior experience managing teams, building capability, and operating in ambiguous environments while handling multiple priorities in a structured way. Business strategy exposure, consulting-style problem solving, strong quantitative analysis skills, and comfort with Excel and data modelling are important. Collaboration across departments, strong execution, and a commitment to representing SafeBoda’s values are also essential.

Key competencies

• People leadership and team development
• Long-term strategic planning
• Advanced analytics and BI tooling
• Using data to guide decisions
• Commercial awareness and business understanding
• Clear communication of insights to stakeholders
• Structured problem solving
• Data architecture and governance knowledge
• Continuous improvement and innovation
• Change leadership in data transformation

Benefits

• Supportive team culture with mentorship from SafeBoda leadership
• Opportunity to contribute at a leading tech venture in Africa
• Competitive compensation
• Health insurance coverage
• SafeBoda wallet credits for transport

Company values

• Community: The company values strong relationships and mutual respect across drivers, employees, and customers.
• Safety: Protecting drivers and passengers is a core priority.
• Innovation: The team looks for practical, intelligent ways to improve everyday life and safety.
• Transparency: Open communication, honest feedback, and continuous learning are encouraged.
• Integrity: Trust is built by acting consistently with stated values and keeping commitments.
• Collective commitment: Healthy debate is welcome before decisions are made, but once a decision is reached, everyone is expected to support it.

Application instructions

Interested candidates are to email their CV to recruitment@safeboda.com and use “Head of BI & Analytics” as the subject line. Only shortlisted applicants will be contacted.