Guest Transport Planner
Abu Dhabi, United Arab Emirates · Full Time
Be the first to apply
- Experience
- 5+ yrs
- Salary
- AED 16,000 – AED 26,000 / month
- Openings
- 1
- Posted
- 2 ಗಂಟೆಗಳು ಹಿಂದೆ
- Work mode
- In office
- Education
- Bachelor's degree
- Resume
- Required to apply
Where you'll work
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Job description
Overview
Etihad Airways, the national carrier of the UAE, is advancing its Journey 2030 growth plan and seeks a Guest Transport Planner based in Abu Dhabi. This full-time on-site role focuses on leading the planning, management, and optimization of guest transportation operations within the aviation sector, ensuring a seamless and high-quality experience for guests.
Key Responsibilities
- Develop comprehensive demand forecasts by analyzing flight schedules, marketing trends, and historical data to create efficient transportation schedules and capacity plans.
- Anticipate and proactively address capacity challenges or risks before they affect service delivery.
- Oversee daily transport operations, managing any service disruptions or delays by coordinating responses to irregular events to maintain continuous service.
- Manage vendor relationships to ensure adherence to Service Level Agreements (SLAs) concerning punctuality, service quality, and responsiveness, facilitating corrective measures whenever deviations arise.
- Prepare and evaluate operational reports to support data-driven improvements enhancing operational efficiency and guest satisfaction.
Candidate Profile
- Possess a bachelor's degree in a relevant discipline.
- Have over five years of experience in transportation, logistics, or operational planning.
- Exhibit strong geographic knowledge of the UAE.
- Demonstrate expertise in real-time operations control and vendor coordination.
- Preferably have experience in aviation or mobility service sectors.
- Understand both in-house and outsourced transportation management, including financial and logistical considerations.
Additional Information
This position occupies a unique space between supply chain planning and aviation guest services, offering a blend of analytical demand forecasting and hands-on vendor and operational management. Compensation packages are competitive within the UAE market, often including tax benefits, housing allowances, flight privileges, and medical coverage. Salary expectations range from AED 16,000 to 26,000 per month for professionals with 5+ years of relevant experience.