Freelance Non-Profit CRM Specialist

Position Overview

We are collaborating with a New York City agency seeking a seasoned Freelance CRM Specialist with substantial experience in the non-profit arena. This part-time contract role involves dedicating 10 hours per week to strategize, enhance, and implement CRM-driven donor engagement initiatives, focusing on email and SMS channels to boost personalization, donor relations, and fundraising outcomes.

Key Responsibilities

• Provide expert advisory to enhance CRM-based fundraising efforts through email and SMS platforms.
• Create and refine lifecycle marketing approaches aimed at attracting, engaging, retaining, and reactivating donors.
• Utilize Salesforce extensively to segment, analyze, and manage donor information for tailored communications.
• Collaborate with marketing, fundraising, and analytics teams to sync CRM strategies with organizational fundraising goals.
• Establish audience segmentation frameworks that enable dynamic and data-driven messaging.
• Monitor campaign results, conduct A/B testing, report metrics, and optimize strategies continuously.
• Ensure all donor communications adhere to fundraising best practices and are compellingly donor-focused.
• Identify enhancements for marketing automation, workflows, and CRM processes to improve efficiency and impact.
• Keep abreast of new trends in non-profit fundraising, CRM technologies, and donor engagement.
• Support compliance, data governance, and best practices in managing donor data.

Qualifications

• Over 10 years of experience in CRM, customer strategy, loyalty, and lifecycle/retention marketing.
• Deeply knowledgeable of the non-profit sector’s fundraising principles and donor behaviors.
• Expertise in Salesforce capable of segmentation, reporting, and managing campaigns.
• Successful track record in designing and deploying large-scale email and SMS marketing campaigns.
• Strong analytical skills to convert data into actionable marketing strategies.
• Familiarity with marketing automation platforms and CRM system integrations.
• Excellent at engaging cross-functional teams and managing stakeholders.
• Clear, persuasive communicator able to influence senior decision-makers.
• Highly organized, detail-oriented, capable of handling concurrent projects.
• Genuine passion for mission-driven work and enhancing impact via donor engagement.

Additional Information

• This freelance, remote position spans from August through December, requiring approximately 10 hours weekly.
• The compensation rate ranges from $75 to $100 per hour.

About Solomon Page

Founded in 1990, Solomon Page is a specialist provider of staffing and executive search services across diverse industries and functions, recognized for its entrepreneurial culture, strategic client partnerships, and long-term relationship building based on trust and results.

Benefits

Solomon Page extends a comprehensive benefits package even to their freelance workforce, including medical, dental, 401(k), direct deposit, and commuter benefits, distinguishing them within the staffing industry.