Facilities Assistant

Role overview

Torbay and South Devon NHS Foundation Trust is looking for a Facilities Assistant to support the Facilities Management team. The role combines cleaning, catering, and patient support duties, helping keep the hospital environment safe, clean, and well-organised.

This position requires consistent respect for patient privacy, dignity, and confidentiality at all times.

What you will do

• Work closely with hospital staff, patients, members of the public, external contacts, the Facilities Manager, Matron, ward managers, ward teams, and other Trust colleagues.
• Carry out tasks independently and follow the schedules arranged by the facilities management team.
• Decide the order of work within local procedures, priorities, and patient needs.
• Complete regular and occasional cleaning tasks, including infection prevention and control procedures.
• Follow the Trust Cleaning Method Statement Manual in full.
• Prepare and deliver food to patients, visitors, and staff when requested.
• Carry out duties in line with Trust policies and food safety guidance, including HACCP requirements.
• Provide collection and delivery support for relevant service departments.
• Handle linen for wards and associated areas, along with other laundry-related work.
• Help unload supplies, store them correctly, and distribute them to departments.
• Use the appropriate PPE, which may include gloves, aprons, masks, headwear, and other required items.
• Report pest issues, broken equipment, and any repairs that are needed.

Team environment

You will be joining a friendly and supportive team where colleagues are encouraged to do their best and where different experiences are respected and valued.

Purpose of the role

The post supports patients, staff, and visitors by helping maintain a safe and healthy environment for everyone.

Contact for informal enquiries

Name: Vicki Birtwistle
Job title: Community Facilities Manager
Email: vicki.birtwistle@nhs.net
Telephone: 07775 031016