Engagement Director, Medical Communications (Client Services)

About Klick Group

The Klick Group, established in 1997, operates an interconnected network including Klick Health, Klick Media Group, Klick Applied Sciences, Klick Consulting, and Klick Ventures, dedicated to nurturing the potential of life sciences professionals and clients. With offices in New York, Philadelphia, Saratoga Springs, Toronto, London, São Paulo, and Singapore, Klick is recognized as a Best Managed Company with a celebrated corporate culture focused on creativity, collaboration, and innovation.

Medical Strategy Team Overview

The Medical Strategy team plays a role in shaping how scientific knowledge shapes brand and business decisions. By translating complex clinical information into clear strategic messaging for healthcare professionals, the team ensures medical insights are embedded in strategic and creative outputs with a focus on clarity, relevance, and credibility.

Role Description

The Engagement Director is crucial to driving client engagement strategies and flawless execution, bridging clients and internal teams. This person manages medical communication strategies, ensuring projects meet regulatory compliance, remain within budget and timeframe, and align with medical accuracy and business goals.

Core Responsibilities

• Lead planning and delivery of medical and scientific communication programs.
• Partner with clients to assess business needs and identify strategic prospects.
• Direct multidisciplinary teams to deliver projects on schedule, budget, and strategy.
• Ensure adherence to regulatory standards and scientific precision in all communications.
• Collaborate on development of presentations, workshops, and planning to fulfill brand and medical targets.

Qualifications

• At least 8 years of experience in medical or healthcare communications/marketing.
• Background working in a medical communications agency environment.
• Strong knowledge of US pharmaceutical and healthcare regulatory frameworks.
• Demonstrated ability to manage complex projects and nurture client relationships.
• Excellent communication, both written and oral, including presentation skills.

Preferred Skills

• Experience leading cross-functional scientific communication teams.
• Knowledge of medical strategy development and competitive environment.
• Ability to incorporate innovative or digital methods in medical communications.
• Experience supporting medical conferences or client meetings onsite.
• Comfort using AI tools within professional workflows.

Additional Information

This position is a newly established role within Klick. The base annual salary is between CAD 125000 and 140000, with the final offer depending on candidate location, skills, education, and experience.

Inclusion Commitment

Klick is committed to fostering an inclusive culture that supports diverse backgrounds and perspectives, inviting applications from underrepresented communities including Black, Indigenous, people of color, people with disabilities, and gender and sexually diverse individuals. Accommodations are available to support accessibility in recruitment and the workplace upon request.