E-commerce Operations Executive (DTC)

Company Profile

ECOVACS Robotics is an international service-robotics company focused on smart home products that make everyday life easier and more convenient. With a broad footprint across Asia-Pacific and several other overseas markets, the brand is growing quickly as a global technology player.

The company emphasizes employee growth through a collaborative workplace, international exposure, structured learning and development, and transparent paths for career advancement. The aim is to help capable professionals build their careers, contribute ideas, and create impact in a rapidly expanding business.

About the Role

This position is for a detail-focused, data-led E-commerce Operations Executive to support the Direct-to-Consumer business. The role centers on improving online sales performance, reviewing business data, and working with different teams to strengthen customer experience and operational effectiveness.

Key Responsibilities

• Oversee day-to-day sales operations for the standalone website, including sales planning, campaign planning, performance tracking, reporting, and backend upkeep, while staying responsible for commercial outcomes.
• Plan, execute, or help coordinate marketing initiatives for the independent website, working closely with pre-sales support, outside marketing partners, and internal teams to ensure campaigns are delivered successfully.
• Review operational metrics, summarize findings, and use performance data to improve strategy. Partner with marketing and advertising teams to lift conversion through better post-click journey management and related campaigns. Also manage stock turnover, limit inventory exposure, and keep costs under control.
• Bring together resources from different internal functions to keep the website running smoothly.
• Support project planning and management, ensure clear information flow and feedback, and provide regular updates on project status.

Requirements

• A bachelor’s degree in Business, Marketing, E-commerce, or a closely related discipline is required.
• At least 3 years of experience in e-commerce operations or DTC sales operations is needed.
• Working knowledge of online sales operations and digital commerce processes is expected.
• Comfort using data analysis and reporting tools such as Excel, Google Sheets, or comparable software is required.
• Strong communication skills and the ability to collaborate across functions are essential.

Additional Information

This role is based onsite in Singapore, Singapore. No salary, stipend, benefits, application deadline, number of openings, or start date were provided in the source.