Data Analyst

About ProKids

ProKids is a nonprofit organization dedicated to providing exceptional volunteer advocacy for abused and neglected children in Hamilton County who are involved in the child protection system. By recruiting, training, and supporting CASA Volunteers, the agency ensures these children have a strong and effective voice in their cases. Studies show children with CASA volunteers experience shorter stays in foster care and fewer relocations, underscoring the program's success.

Position Overview

The Data Analyst is responsible for overseeing the CASAManager database, ensuring accurate and reliable data management, and providing technical support to users. This role leads the creation and upkeep of agency dashboards and reports, offering valuable insights into case management, volunteer activity, and overall organizational performance. Collaborating closely with operational leaders, the analyst interprets data trends, evaluates program impacts, and delivers actionable recommendations that guide strategic decisions. The role supports the Impact & Innovation Team in promoting a data-driven culture within the agency.

Work Location and Schedule

This is a hybrid position requiring at least one day per week in the Cincinnati office for meetings, events, and training. Additional office days may be assigned based on supervisor guidance. Standard office hours are Monday to Friday, 8:30 am to 4:30 pm, with a 35-hour work week.

Compensation and Benefits

• Starting salary of $62,000 annually (based on 35 hours/week)
• Health Insurance contributions up to $550/month (eligibility requires 30 hours/week)
• Optional group dental and vision insurance (eligibility at 25 hours/week, employee-paid)
• $50 monthly cell phone reimbursement
• Life and ADD insurance coverage (eligibility at 25 hours/week)
• Long Term Disability Insurance (eligibility at 25 hours/week)
• 403(b) retirement plan with 3% employer match
• Employee Assistance Program
• Professional development and training opportunities
• Paid parking in downtown Cincinnati
• Three weeks annual vacation and sick leave accrual starting day one
• Paid holidays aligned with Hamilton County Juvenile Court schedule
• Mileage reimbursement for work-related travel

Core Duties and Responsibilities

• Administer and maintain the CASAManager database; act as the main administrator
• Provide continuous training and technical support to agency staff and volunteers using the database
• Resolve database issues partnering with vendors where necessary
• Develop, document, and enforce data management policies and procedures
• Conduct regular audits and quality checks to uphold data accuracy and integrity
• Collaborate with operational units to improve data gathering and ensure consistent data entry practices
• Create, update, and improve dashboards and reports using Tableau, Power BI, or similar tools to track agency performance and outcomes
• Work across departments to identify reporting needs and automate regular reporting processes
• Design clear visualizations for leadership, staff, and board members to aid comprehension of complex data
• Analyze data related to case progress, volunteer engagement, and agency operations to identify trends and opportunities
• Assist in defining KPIs and outcome measurements supporting program evaluation and agency goals
• Produce detailed reports and presentations summarizing analytic findings and strategic recommendations
• Support forecasting, benchmarking, and predictive analytics to aid organizational planning and resource distribution
• Perform ad hoc analyses as requested to support strategic initiatives
• Engage in agency-wide goal setting, monitor progress, and understand cross-team programs to foster collaboration
• Benchmark against other CASA programs for best practices
• Represent ProKids effectively to external stakeholders
• Support volunteer recruitment and training processes and communicate volunteer status
• Comply with agency values and standards, participate in staff meetings, and promote teamwork
• Maintain office environments, notify operations of maintenance needs, and uphold diversity, equity, and inclusion principles
• Perform additional duties assigned by the supervisor

Job Requirements

• Bachelor’s degree
• Strong verbal and written communication skills
• Excellent organizational abilities and capable of multitasking efficiently
• Proficient with Microsoft 365 applications
• Preferred experience with Tableau and working with large datasets
• Familiarity with child and family welfare or nonprofit sectors advantageous but not mandatory
• Reliable transportation to meet in-office requirements

Physical Requirements

• Ability to perform keyboarding tasks
• Capable of sitting and standing for extended periods
• Ability to lift, carry, push, or pull up to 40 pounds
• Ability to reach overhead or below shoulder level

Equal Opportunity Employer Statement

ProKids proudly upholds principles of diversity, equity, and inclusion, aiming to create a workplace of dignity and respect for all employees and service recipients.