Continuous Improvement Specialist

About Lennar

Lennar stands as one of the foremost homebuilders in the United States, dedicated to delivering exceptional quality homes and outstanding customer service. The company is also committed to positively impacting the communities it serves and fostering a culture of growth and opportunity for its Associates throughout their careers. Recognized as a Fortune 500® company and consistently ranked among top homebuilders, Lennar offers a purpose-driven workplace focused on building homes with zero defects, managing costs, and adhering to schedules.

Role Overview

The Continuous Improvement Specialist within Lennar Technology Group (LTG) plays an essential role in advancing technology and operational excellence across the organization. This position partners closely with leadership and cross-functional teams to identify and implement initiatives that enhance efficiency, scalability, transparency, and delivery effectiveness. The specialist will support modernization projects, process standardization, governance improvements, and workflow optimizations, working in a collaborative environment to drive significant enterprise transformation efforts.

Key Responsibilities

• Collaborate with LTG leaders and various teams to pinpoint inefficiencies and process gaps.
• Lead and support continuous improvement initiatives and facilitated sessions under CI leadership guidance.
• Contribute to defining and enhancing CI governance standards and delivery frameworks with CI and PMO leadership.
• Assist in modernizing project delivery processes, including GitHub governance and intake procedures, and help pilot no-code project management models.
• Engage with business, technology, architecture, PMO, testing, and vendor teams to streamline cross-functional workflows and enhance delivery outcomes.
• Document current and future workflows, process maps, operating procedures, and governance documents.
• Evaluate operational metrics and trends to recommend improvements for organizational efficiency.
• Support change management and adoption for new tools, processes, and standards across LTG.
• Define metrics, measurement approaches, and dashboard requirements; partner with BI to deliver executive portfolio insights.
• Identify and mitigate operational risks, bottlenecks, and dependencies affecting strategic initiatives.
• Maintain the CI team knowledge repository including templates and engagement materials to support scalability.
• Assist in developing CI team visibility strategies including communication of successes, stakeholder involvement, and intake pipeline management.
• Progress towards independently managing stakeholder relationships and serving as a trusted advisor to process owners and leadership.

Candidate Requirements

• Bachelor’s degree in Business, Information Technology, Engineering, Operations, or related discipline preferred.
• 2-3 years of professional experience in continuous improvement, process improvement, business analysis, or operational excellence roles.
• Background in supporting enterprise technology organizations and managing cross-departmental initiatives.
• Understanding of process improvement methodologies and structured problem-solving techniques.
• Proven capability to manage projects, workstreams, and deliver results on time.
• Strong analytical, organizational, and problem-solving expertise.
• Excellent communication and stakeholder engagement skills.
• Experience with process mapping, workflow analysis, and operational documentation.
• Familiarity with tools like Lucid, GitHub, ServiceNow, Jira, Azure DevOps, and Power BI preferred.
• Certifications such as Lean, Six Sigma, PMP, Agile, or Continuous Improvement are beneficial.

Preferred Competencies

• Expertise in process optimization and workflow automation.
• Facilitation of structured working sessions.
• Effective communication and stakeholder relationship management.
• Designing measurement strategies and decision-support dashboards.
• Data-driven problem solving and root cause analysis.
• Change management and encouraging organizational adoption.
• Enterprise delivery governance knowledge.
• Strong cross-functional collaboration skills.
• Strategic thinking with operational planning capabilities.
• Ability to standardize documentation and processes.
• Risk and dependency recognition and mitigation.

Benefits at Lennar

Lennar offers a comprehensive benefits package to support physical, financial, and emotional well-being, including medical, dental, and vision insurance plans. Associates enjoy a 401(k) plan with a dollar-for-dollar match up to 5%, paid parental leave, and access to an Associate Assistance Program. Additional offerings include education assistance, adoption assistance up to $30,000, vacation time of up to three weeks per year, holidays, personal and sick leave policies, a new hire referral program, home purchase discounts, and special events like Everyone’s Included Day. Lennar’s policies promote professional growth and a supportive workplace culture.

Equal Opportunity Statement

Lennar is committed to equal employment opportunity and adheres to all applicable federal, state, and local laws regarding fair employment practices.