Communications Designer

About Salesforce

Salesforce stands as the leading AI-powered CRM platform, fostering collaboration between humans and agents to drive customer success. Here, ambition meets actionable innovation, centered on trust and meaningful change. We seek passionate trailblazers committed to improving businesses and the world through AI and cutting-edge technology, embodying our core values and redefining the future of work.

Position Overview

Join the Professional Services Organization at Salesforce as a Communications Designer within our proposal services team. We function akin to an internal creative agency, collaborating cross-functionally to craft engaging, high-quality customer proposals and diverse design assets — from graphics and marketing materials to social content — all enhancing the customer journey with creativity and clarity.

Key Responsibilities

• Produce engaging, user-centered designs across multiple formats including web graphics, presentations, campaign collateral, and enablement visuals.
• Manage full design lifecycle from initial concept discussions through to final delivery and quality assurance.
• Utilize content hierarchy and visual clarity principles to support storytelling in editorial, video, and product communications.
• Collaborate closely with strategists, editors, video creators, and other partners to bring concepts to fruition.
• Interpret input from stakeholders, content objectives, and research findings into compelling visual designs.
• Maintain Salesforce brand consistency across all touchpoints while contributing to the evolution of style guidelines and templates.
• Effectively handle multiple projects and deadlines in a fast-paced remote work environment.
• Offer constructive design critiques, mentor junior designers, and help establish team-wide creative standards and best practices.
• Stay abreast of current design trends, accessibility requirements, and innovative tools including appropriate AI-driven design technologies.

Qualifications

• Minimum of five years’ experience in graphic design, visual communications, or related creative discipline.
• A robust portfolio demonstrating dynamic, strategy-driven design focused on user experience.
• Proficiency with Adobe Creative Cloud (Photoshop, Illustrator, InDesign), Figma, and Google Slides.
• Deep understanding of brand design and experience working across digital, print, slide decks, social media, and motion graphics.
• Strong communication and teamwork skills, comfortable sharing work proactively and incorporating feedback.
• Experience collaborating within creative teams and cross-functionally with editorial, video, and UX groups.
• Ability to independently manage multiple deadlines in a remote, asynchronous setting.
• Proven skill in leading design projects involving contractors, including directing tasks, providing feedback, and aligning stakeholders.
• Experience mentoring designers and influencing creative standards.
• Bachelor’s degree or equivalent professional experience; assessed via demonstrated capabilities, leadership roles, and relevant background.

Preferred Skills

• Motion design experience or familiarity with After Effects software.
• Knowledge of Salesforce products and ecosystem.
• Understanding of responsive design principles and web asset export processes.

Additional Information

Please limit applications to a maximum of three roles within 12 months to avoid duplicating efforts.

Salesforce is committed to equal opportunity employment, upholding a non-discriminatory policy throughout recruitment and employment with merit-based decisions across all functions. Reasonable accommodations during the application and recruitment process are available upon request.

Compensation is determined based on factors like location, job level, skills, and experience. Base salary range for this role is $164,000 to $261,500 annually, exclusive of bonuses, incentives, equity, or benefits.

Our benefits include comprehensive health coverage, paid time off, parental leave, life and disability insurance, 401(k) plans, employee stock purchase programs, and mental health resources, supporting work-life balance and professional growth.