Capability Development Specialist

About JD Logistics

JD Logistics, a division of JD.com, is a pioneering logistics and supply chain technology company. We specialize in automation, intelligent fulfillment, and data-driven operations, providing comprehensive logistics services that enhance business efficiency and customer satisfaction. Our extensive network includes warehouse management, line-haul and last-mile transport, bulky goods logistics, cold chain solutions, and international shipping, guaranteeing speed and accuracy throughout the supply chain.

Operating globally, JD Logistics manages over 3,600 warehouses covering 34 million square meters and maintains over 130 bonded and overseas warehouses across 23 countries under its brands, JoyLogistics and JoyExpress. Our global smart supply chain network integrates advanced automation with strong international transportation capabilities to enable seamless cross-border logistics.

Joining JD Logistics offers the opportunity to impact the progression of global supply chains by working with cutting-edge warehousing automation, autonomous delivery technologies, and innovative logistics solutions. We offer competitive compensation, prime locations, and an inclusive, supportive culture that encourages personal and professional growth.

Role Overview

This position involves collaboration across various business units to assess training requirements, develop and implement educational programs, and measure their effectiveness. You will establish onboarding and continuous skill development frameworks for all staff levels, while also delivering selected training sessions.

Key Responsibilities

• Partner with business teams to identify and address training necessities through structured programs.
• Maintain and update learning content to reflect operational changes and coordinate courseware creation.
• Manage the recruitment, development, and performance assessment of trainers.
• Design certification, role transition, and skill evaluation schemes, particularly focusing on management roles.
• Develop talent development plans and on-the-job evaluation tools to support growth.
• Organize employee engagement activities and recognition programs that promote positive workplace culture aligned with company values.
• Drive participation and improve certification success by developing learning pathways and instructor networks.
• Create benchmarking standards, collect and disseminate best practices, and lead skill competitions to advance industry expertise.
• Develop function-specific training and knowledge resources for areas like warehousing and reverse engineering, creating a reusable repository of operational knowledge.
• Collaborate cross-functionally with product, business, and algorithm teams to deliver customized analytics and dashboards that inform decisions and enhance operational performance.

Commitment to Diversity

JD Logistics is dedicated to fostering an inclusive workplace where all team members can succeed. We are an equal opportunity employer that makes decisions without discrimination on any protected characteristic, supporting a diverse workforce.