Business Systems and Training Coordinator

About the Company

SLB is a global leader in technology, accelerating energy innovation to achieve a balanced planet. The company embraces innovation and creativity, fueled by diverse talent and a culture that values inclusion, respect, and trust. SLB fosters an environment where employees feel a strong sense of belonging and are supported in their professional and personal growth.

Role Overview

The Business Systems and Training Coordinator will be responsible for managing the business systems within the assigned organization, offering user support, and organizing training activities. Collaborating with Business Development and Account Managers, this role ensures maintenance of systems, preparation of reports, and analysis relevant to assigned accounts and tasks.

Key Responsibilities

• Maintain continuous and effective use of the business systems.
• Design and coordinate training services locally.
• Offer assistance to users and manage the local user community.
• Conduct user training sessions as required.
• Manage creation and upkeep of user accounts within the system.
• Supervise and validate authorization for system account requests.
• Monitor and respond to feedback, help requests, bugs, and ideas concerning the business systems.
• Organize and maintain corporate documents via an electronic filing system.
• Handle sensitive data confidentially and responsibly.
• Arrange Client Service Quality Meetings to ensure service excellence.

Qualifications and Experience

• A bachelor's degree in business administration, economics, management, or related social sciences.
• Between two to five years of administrative support experience.
• Proficiency with Microsoft Office suite and experience with virtual training platforms.
• Excellent organizational skills with keen attention to detail.
• Completion of the National Youth Service Corps (NYSC) program is required.

Location

This position is based in Lagos, Nigeria and requires onsite attendance.

Diversity and Inclusion

SLB is an equal opportunity employer, considering qualified candidates without discrimination based on race, color, religion, sex, gender identity, national origin, age, disability, or veteran status.