Backend Coordinator - Voice Process (Tamil)

Role Overview

This position is a Backend Coordinator role focused on voice process duties requiring fluent Tamil communication skills, based in Chennai with a mandatory on-site work requirement.

Primary Responsibilities

• Demonstrate excellent communication abilities coupled with persuasive skills.
• Maintain fluency in Tamil for effectively handling client interactions.
• Gather and regularly update contact information for prospective clients.
• Initiate contact with active and potential clients to promote purchases.
• Respond promptly to client concerns, grievances, and suggestions ensuring timely resolution.
• Remain professionally receptive to feedback without taking criticism personally.

Additional Information

• The job requires working exclusively from the office location.
• Free accommodation is provided for the selected candidate.
• Good incentives and performance-based bonuses are available.
• Immediate joining is preferred.