Zonal Operations Executive - Axis Bank Relationship | Lucknow

Aditya Birla Capital

Uttar Pradesh, India · Full Time

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Experience: Any
Salary: —
Openings: 1
Posted: 12 hours ago

Work mode: In office
Resume: Required to apply

Where you'll work

Job description

Job Overview

This role demands delivering an exceptional customer and sales experience through comprehensive service management, overseeing multiple geographic regions, and spearheading continuous operational enhancements.

Key Duties and Responsibilities

Guarantee superior end-to-end service delivery for customers and sales teams.
Monitor, supervise, and manage operations across several states aligned with business needs.
Identify and analyze gaps in current processes to recommend enhancements, ensuring process stability and seamless functioning.
Facilitate cross-selling of Aditya Birla Capital products and solutions within the designated zone according to established plans and specific client demands.

Skills

Operations Management Client Relationship Management Customer Service Excellence Sales Supervision cross-selling strategy Process analysis and improvement Multistate operational control Team monitoring and supervision