Welcome Center Clerk II

Role overview

The Welcome Center Clerk II supports yard flow by managing trailer and container check-ins and check-outs, handling shipping and receiving documents, and maintaining access control for the site yard.

Work schedule

This is a day-shift position, running Monday to Friday from 6:45 am to 2:45 pm. The schedule is listed as Lundi - Vendredi - 1re équipe (jour).

Compensation

Pay is CAD 17.95 to CAD 25.64 per hour. The posting also notes a rate of $23.95/hour after 90 days, with $25.64 mentioned as the higher rate.

Key responsibilities

• Check inbound and outbound trailers and containers, and record entries and exits from the yard.
• Manage Bills of Lading and trailer/container inspection records, while dealing with drivers in a polite, respectful, and professional manner.
• Process trailer and container movements in the Warehouse Management System and coordinate with clerical and workflow teams.
• Respond to calls from internal teams and external customers, and keep access logs and driver records up to date.
• Carry out yard audits by comparing live yard conditions with WMS data, while triaging a large volume of emails at the start of shift and throughout the day.
• Apply site safety rules such as PPE, pedestrian movement controls, speed limits, and other local policies, and escalate safety or security concerns quickly.
• Use limited experience and judgment to organize and complete assigned tasks.
• Support colleagues in other departments with more complex work when needed.
• Work under general supervision and take on additional tasks as assigned.

Qualifications

• High school diploma or an equivalent credential is required.
• One to two years of experience in logistics is preferred.
• Strong accuracy and organizational ability are needed.
• Good verbal and written communication skills are essential.
• A customer-focused approach is important.
• Ability to work well as part of a team is expected.

Physical and cognitive requirements

• Ability to follow company policies and procedures.
• Ability to read, write, and interpret information.
• Ability to add, subtract, multiply, and divide.
• Ability to use hands to finger, handle, or feel objects.
• Ability to sit, walk, or stand for the full shift.
• Must have visual acuity to perform essential duties.
• Ability to carry out physical tasks with a full range of motion across the warehouse environment.
• Ability to lift and carry items weighing up to 50 pounds.

Additional information

If the employee lives in Quebec, functional French in both written and spoken form is required.

The job description is not a complete list of every duty or qualification; other tasks may be assigned as needed. Employees must complete required testing and training, operate in a PC Windows environment, finish recurring training, keep annual accreditations where applicable, and be available for varying shifts based on business needs.

Applications from qualified candidates are welcome. The employer encourages women, persons with disabilities, Indigenous persons, and members of culturally diverse and 2SLGBTQ+ communities to apply. Accommodation can be provided during recruitment and selection.

Artificial intelligence may be used during the recruitment and selection process for this opening.

For roles where driving is a core responsibility, candidates must hold a valid driver's license such as Class 5, G, or 1[AZ], and must have no more than two violations and/or accidents in the 24 months before applying. Assessment may include the driver's abstract, interview performance, and any driver competency tests.

Pay transparency

Pay is set using several factors, including the local market, and may vary depending on the candidate's relevant knowledge, skills, training, and experience.