Warehouse Team Member

Company overview

The Good Guys has been helping households get more for less since 1952, with a focus on great-value deals, trusted home appliances, consumer electronics, and friendly advice. The business serves customers through a network of more than 100 stores, its online channel, and its commercial arm, The Good Guys Commercial.

Why you might enjoy working here

• Work in a busy, energetic setting where different perspectives, creativity, and new ideas are welcomed.
• Depending on the role, pay may include strong commission structures and other rewards linked to performance.
• Build your career with access to training and development across the wider JB Hi-Fi Group, including JB Hi-Fi Australia, JB Hi-Fi New Zealand, The Good Guys, and E&S Trading.
• Receive team discounts across the JB Hi-Fi Group and access to Beny, the employee benefits app offering exclusive deals, wellbeing support, and day-to-day savings.
• Eligible primary carers can receive 12 weeks of paid parental leave, along with a gift for new parents; flexible work options and hybrid arrangements are available for eligible roles.
• Support is available through the Employee Assistance Program, which offers counselling and other wellbeing resources for employees and their families.
• Take part in the Helping Hands workplace giving program, which has contributed millions to charity partners.
• The company is working toward net zero carbon emissions by 2030 and continues to improve how it reduces, reuses, and recycles.

Role summary

This position is focused on keeping warehouse operations running smoothly within the store. You will make sure stock is received correctly, stored safely, and prepared for customer pickup or delivery in an efficient way.

Key duties

• Accept deliveries from suppliers, unload stock, and put items away safely.
• Assist customers collecting their orders and deliver helpful service at the pickup point.
• Keep warehouse documentation, records, and invoices up to date.
• Take part in routine stock counts and inventory checks.
• Help maintain the warehouse layout and workplace conditions so the area remains safe at all times.

What helps you succeed

• A strong customer-first mindset.
• The ability to stay focused on achieving results, including when work is demanding.
• Self-awareness and the willingness to use feedback and reflection to improve performance.

Additional information

All applications are treated confidentially. Candidates are encouraged to apply even if they do not meet every listed requirement. The employer is committed to equal opportunity, diversity, and inclusion in the workplace.