Warehouse Load Office Staff

Role overview

This position focuses on running warehouse load office activities for a domestic operations setup in India. The role is centered on ensuring smooth warehouse movement, accurate inventory handling, administrative control, system updates, and compliance with safety, statutory, and company requirements.

Core purpose

The job exists to support efficient warehouse functioning by managing inventory accuracy, documentation, dispatch coordination, system entries, and legal compliances while maintaining adherence to EHS standards and internal policies.

Key responsibilities

• Oversee everyday warehouse activities, including receiving production goods and containers, verifying them physically, and updating inventory records in the internal system.
• Carry out scheduled stock audits and take prompt corrective steps for aged or non-conforming inventory according to standard procedures.
• Handle dispatch work as per the daily cycle plan, ensuring product accuracy against MPN and updating records in the system.
• Manage truck order linking, validate sales orders, and track material and transport availability using SAP tools and related functions.
• Complete the physical sealing process for solid and liquid goods, monitor daily damage cases, and maintain records to support preventive action.
• Prepare stock summaries, daily inventory position reports, digital signature records, and other documentation without errors; also perform gap analysis and develop action plans when deviations are found.
• Coordinate with internal and external stakeholders for equipment maintenance and upkeep, and resolve issues related to records, incorrect container or vehicle reporting, and shipment/STO documentation.
• Keep archival records organized, complete, and updated in a timely way.
• Work on SAP-based interfaces and accounting entries in SAP/register systems.
• Apply warehouse SOPs, safe work methods, and operational checklists, and report unsafe actions or unsafe site conditions involving contractors or truck drivers.
• Support accident response, emergency procedures, safety protocol compliance, and audits against applicable safety standards.
• Ensure statutory requirements are met on time and manage renewals for relevant licenses, certifications, and NOCs within deadlines.
• Carry out daily work in line with all relevant policies, procedures, SOPs, and instructions to maintain controlled and consistent operations.
• Stay updated on best practices and industry trends, and help improve systems, processes, and procedures continuously.

Success measures

• Truck turnaround cycle time should be achieved as required.
• Products must be loaded according to business instructions on priority and any special requirements.

Working network

Internal: WHS team, security team, safety team, and related functions.

External: Contractors and truck drivers.

Required qualifications and experience

A diploma in Mechanical is required. The role calls for 3 to 5 years of experience in plant, warehouse, or similar operational environments.

Skills and competencies

• Knowledge of logistics, warehousing, and transportation processes
• SAP system usage
• Inventory control
• Warehouse documentation management
• Barcode, RFID, and scanner handling
• Problem-solving and analytical thinking
• People coordination and team management
• Clear communication
• Teamwork and leadership

Compliance and operating expectations

The role requires regular compliance with operational checklists, safety standards, emergency response protocols, statutory assessments, and timely renewal of related approvals and licenses. Daily work must align with company policies, process controls, and warehouse operating instructions.