VP, Strategic Accounts

About Netcracker

Netcracker Technology, part of NEC Corporation, works at the intersection of telecom expertise and modern cloud-native, AI-driven innovation. The company helps communications service providers and enterprises modernize their businesses, accelerate innovation, and deliver richer digital experiences. With over 30 years in the market, more than 250 customers, and a global presence across 70+ locations, it is recognized as a leading telecom software and services provider.

Role Overview

The Vice President for Strategic Accounts will own sales for Netcracker’s products, solutions, and services across both new and existing clients in an assigned territory. This person will serve as the main customer contact, move opportunities from initial lead to signed deal, and help deliver booking and revenue results set by Sales and Business Unit leadership. The role also involves contributing to sales planning and working closely with internal teams to make sure customer expectations are consistently met or exceeded.

Key Responsibilities

• Spot, qualify, and progress sales opportunities in assigned accounts or territories based on their fit, likelihood to close, and commercial potential.
• Look for ways to expand the value Netcracker delivers through its software, services, and other capabilities.
• Build a strong understanding of each prospect’s or client’s short- and long-term business priorities, constraints, and challenges, and map those needs to relevant Netcracker offerings.
• Create and recommend both strategic and tactical sales plans for the accounts you manage.
• Gain a deep view of the customer’s business environment, including market movements, future technology direction, competitors, and partners that may influence their decisions.
• Develop trusted, long-term relationships with senior client leaders and become a dependable contact for business and system-related matters.
• Lead commercial negotiations in line with Netcracker’s standards while coordinating closely with internal teams on contractual matters.
• Deliver annual targets for sales, revenue, and profitability as defined by Sales Leadership.
• Keep customers informed about the value and progression of the Netcracker portfolio over time.
• Update management regularly on pipeline status through sales tools and internal communication channels.
• Shape clear, differentiated value propositions for prospects and current customers.
• Partner with sales leadership and other stakeholders to build effective strategies for each opportunity.
• Feed customer and market insights back to Sales, Product Management, Operations, IT, and PMO, including observations on strengths, weaknesses, opportunities, and risks from sales pursuits.

Skills & Experience

The ideal candidate should bring deep telecom-industry knowledge, especially across BSS, OSS, cloud, managed services, and/or SDN/NFV solutions. The role calls for proven success in winning large, multi-million-dollar system integration or technology solution deals while repeatedly meeting or exceeding quota. You should be comfortable building relationships at multiple levels within client organizations and have experience managing complex, full-cycle sales engagements. Strong consultative selling, negotiation, strategic thinking, executive communication, and the ability to work in a matrixed organization are essential. The position also requires a hands-on mindset, confidence in presenting data-driven recommendations, and willingness to travel.

Education

A bachelor’s degree in Engineering, IT, Telecommunications, or a related discipline is required.