Virtual Event Planner (Remote)

About the Company

BKY-Strategies specializes in travel-centered remote careers, offering roles in customer support and travel coordination. The company caters to clients organizing vacations, cruises, resorts, flights, and unique travel experiences, while providing flexible remote work arrangements and continuous training in a collaborative, travel-inspired setting.

Role Overview

The Virtual Event & Occasion Planner position is an entry-level remote role focused on aiding clients with planning vacations, special events, cruises, and travel-related activities. Key responsibilities include delivering superior customer service, assisting clients in selecting travel options, managing bookings, examining itineraries and travel documents, conducting destination research, and ensuring a smooth transition from initial inquiry to booking confirmation.

Qualifications

• High school diploma or equivalent preferred.
• No prior experience necessary.
• Strong communication and interpersonal abilities.
• Basic computer competency.
• Capacity to quickly learn new booking systems and platforms.
• Excellent organizational and time management capabilities.
• Enthusiasm for travel and delivering excellent customer service.
• Self-driven with ability to work independently in a remote environment.
• Reliable internet access.

Technical Skills

• Customer service excellence.
• Planning and coordination of travel and events.
• Management of bookings and reservations.
• Preparation and review of travel itineraries and documentation.
• Effective communication via email, telephone, and live chat support.
• Research skills related to travel destinations and options.
• Familiarity with reservation and booking systems.
• Competent in basic computer operations.

Soft Skills

• Clear communication and customer relationship management.
• Active listening and problem-solving.
• Strong organizational skills and time management.
• Attention to detail and adaptability to changing circumstances.
• Ability to collaborate with teams, self-motivation, professionalism, and multitasking.
• Maintaining a customer-focused approach at all times.

Equal Opportunity Commitment

BKY-Strategies upholds an inclusive workplace, ensuring equal employment opportunities based on qualifications and business needs. Decisions are free from discrimination concerning race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or other protected attributes. The company values diversity and prioritizes a supportive environment for all employees to thrive.