Vice President, Relationship Manager – MENA

Role Overview

State Street is looking for a Vice President to join its Relationship Management team focused on the Middle East, a key growth region for the company. Reporting to the Head of Relationship Management, this role involves managing and nurturing institutional client relationships across the region, fostering a unified "One State Street" client service experience, and supporting the firm’s sustained growth plans.

Key Responsibilities

• Develop and strengthen ongoing relationships with institutional clients throughout the Middle East, ensuring responsiveness and cohesive service coordination.
• Collaborate with the Head of Relationship Management to formulate and implement client strategies aligned with regional development goals.
• Serve as a dependable client contact by fully understanding their strategic goals, operations, priorities, and changing needs.
• Partner closely with internal teams including Sales, Product, Operations, Legal, Compliance, Risk, and Finance to deliver seamless client services.
• Identify and pursue opportunities to grow client relationships by aligning client demands with State Street’s capabilities across asset servicing, markets, data, technology, and investment solutions.
• Participate in account planning, pipeline management, revenue enhancement, client retention, and strategic review meetings.
• Assist with RFP responses, due diligence questionnaires, client presentations, briefing documents, and senior-level updates.
• Organize client meeting preparations internally, monitor agreed actions, and ensure timely follow-through among stakeholders.
• Maintain rigorous governance including accurate documentation of client records, pipelines, meeting notes, relationship plans, and risk compliance.
• Conduct all client interactions and business activities adhering strictly to firm policies, regulatory standards, fiduciary responsibilities, and risk frameworks.

Experience and Qualifications

• Proven experience in relationship management, client coverage, sales, or client service within financial services such as asset servicing, asset management, custody, capital markets, or related institutional sectors.
• In-depth knowledge of Middle Eastern institutional clients, including sovereign wealth funds, official institutions, pension funds, asset managers, family offices, and banks.
• A track record of managing senior-level client relationships and effectively navigating complex regional, functional, and cultural environments.
• Familiarity with strategic account planning, revenue growth, client retention strategies, RFP processes, due diligence, and executive-level client communications.
• Understanding of investment operations, custody, fund services, data solutions, markets, or investment management products is advantageous.
• Bachelor’s degree in finance, business, economics, accounting, law, or a related field; advanced qualifications or postgraduate studies are a plus.

Skills and Competencies

• Excellent executive presence, communication skills, and ability to build trust with senior clients and internal teams.
• Commercial acumen to identify client needs, frame business opportunities, and support disciplined execution.
• Strong organizational skills, meticulous attention to detail, and ability to prioritize multiple demands in a dynamic environment.
• Collaborative mindset with aptitude to influence within a matrixed and global organization.
• High integrity, professional accountability, and risk-conscious approach.
• Effective written communication skills for preparing clear, concise, and professional client documents.
• Good cultural competency and understanding of relationship-driven business development within the Middle East.

Leadership Expectations

This role requires acting as a senior leader within the regional team, exercising sound judgement, accountability, and representing State Street credibly. The Vice President will drive proactive client engagement, ensure follow-through on commitments, and contribute strongly to the firm’s ambitions in the Middle East.

About State Street

State Street supports institutional investors worldwide by helping manage risk, tackle challenges, and enhance financial performance. The company values its employees and fosters inclusive growth opportunities, flexible work options, paid volunteer days, and vibrant employee communities. State Street is an equal opportunity employer welcoming all qualified applicants without discrimination.

Job ID

R-794013