Vice President Key Accounts, North America

About the Role

BetterUp is on a mission to transform how employers and employees experience growth and development. Our approach is fresh and pioneering—from the unique candidate experience through to comprehensive employee support including personal coaching and development plans. Joining us means becoming part of a dynamic, supportive team and engaging in impactful work that transforms lives.

We operate as a hybrid company emphasizing in-person collaboration. Employees are expected to be present in one of our US office hubs—Austin, TX; New York City, NY; San Francisco, CA; or Washington, DC—at least two days per week or eight days monthly. Candidates must be able to commit to this structure before applying.

Key Responsibilities

• Lead new business development initiatives by employing strategic sales approaches and engaging with executives at target companies to secure new opportunities.
• Manage and enhance account management processes to increase client satisfaction and loyalty, while identifying upselling and cross-selling potential with the account management team.
• Spearhead customer success efforts to ensure consistent value delivery and maintain robust client partnerships, incorporating customer feedback to refine products and services.
• Engage directly in executive-level sales activities to develop and maintain trust-based relationships with key stakeholders.
• Work collaboratively across departments such as marketing, product, and operations to align business strategies and maximize results.

Candidate Profile & Requirements

• At least 10 years of progressive experience in executive sales, with a proven record of leading high-performing teams and achieving sales targets.
• Demonstrated success in driving new sales, managing key accounts, and enabling customer success within complex B2B settings.
• Experience in creating innovative go-to-market strategies beyond operating existing models.
• Strong strategic and analytical skills capable of converting data into actionable business insights.
• Outstanding communication and interpersonal capabilities to cultivate relationships at all organizational levels.
• Ability to thrive in a fast-changing environment with shifting priorities.
• Bachelor’s degree in Business, Sales, or related discipline; MBA is preferred.

BetterUp’s Approach to AI

As an AI-forward organization, BetterUp encourages continuous learning and bold experimentation at the intersection of human expertise and AI. Candidates should be eager to integrate AI thoughtfully into their work to enhance impact without compromising creativity and human judgment.

Benefits

• Access to BetterUp coaching for you and a friend or family member.
• Competitive compensation with room for career advancement.
• Comprehensive medical, dental, and vision insurance.
• Flexible paid time off policy.
• Observance of all federal and statutory holidays.
• Four BetterUp Inner Workdays annually.
• Five volunteer days per year to support community engagement.
• Learning and development stipend provided.
• Company-wide summer and winter breaks.
• Year-round charitable contributions made on your behalf.
• 401(k) with self contribution options.

Diversity & Inclusion

BetterUp is dedicated to cultivating diverse teams that create a genuine sense of belonging. We welcome applications from all candidates and comply with all employment laws, ensuring nondiscrimination across all aspects of our workplace.

Salary

The base salary for this position is set at $300,000 annually, subject to variation based on experience, education, location, and market factors. This figure excludes equity, bonuses, and benefits which may also be part of the compensation package.

Privacy

BetterUp takes the privacy and protection of your personal information seriously. By applying, you consent to the processing of your data according to our Applicant Privacy Notice. Inquiries regarding personal data can be directed to our support team.