Vehicle Registration Officer

Role summary

This position sits within the Government Relations team and is responsible for managing the complete lifecycle of vehicle registrations across Al-Futtaim Automotive dealerships in Saudi Arabia. The role covers new registrations, renewals, ownership transfers, plate issuance, and de-registration, while ensuring every vehicle is fully compliant before it is handed over to the customer.

You will serve as the connection point between retail showrooms, workshop teams, finance, sales, and Saudi government bodies. Success in this role depends on strong process control, bilingual communication, and a solid grasp of KSA vehicle registration and traffic requirements.

Key accountabilities

• Handle day-to-day vehicle registration-related transactions, including renewals, transfers, plate processing, and cancellations across the assigned branches in KSA.
• Work on government portals such as Absher Business, Najiz, MVPI, Tamm, Fasah, and Sabir in line with current rules and required turnaround times.
• Arrange vehicle inspections, insurance activation, and customs or clearance papers whenever these are needed for delivery.
• Maintain close coordination with the Traffic Department, Ministry of Commerce, SASO, ZATCA, insurance companies, and inspection centres to speed up approvals and solve issues.
• Act as the main contact for sales, branch leaders, and external authorities on all registration matters.
• Represent the business professionally during all government-facing interactions and help safeguard compliance and brand reputation.
• Track active cases daily to keep processing time within KPI targets and customer delivery commitments.
• Spot delays or process gaps and recommend practical fixes that reduce rework and improve speed.
• Protect original documents, number plates, and registration cards in line with custody and audit requirements.
• Ensure every submission meets KSA traffic rules, relevant Saudization requirements, and internal control standards.
• Check the accuracy of Istimara, invoices, insurance certificates, and transfer documents before submission.
• Support audits by keeping records complete, traceable, and easy to verify.
• Log all transactions correctly in SAP and the Dealer Management System so Sales, Finance, and Aftersales have accurate visibility.
• Prepare daily, weekly, and monthly reporting on volumes, turnaround times, pending cases, and exceptions with no tolerance for data mistakes.
• Assist the Senior Manager – Government Relations with analysis, regulatory updates, and process improvement work.
• Contribute to the ongoing refinement of standard operating procedures for registration and related government processes.
• Stay updated on rule changes from Moror, MoCI, and ZATCA and share the impact with relevant internal teams.

About the employer

Al-Futtaim Group began in the 1930s as a trading business and has grown into one of the region’s most diverse and progressive privately held groups, headquartered in Dubai. It operates across automotive, financial services, real estate, retail, and healthcare, with more than 35,000 employees in over 20 countries across the Middle East, Asia, and Africa. The group works with more than 200 well-known global brands and is guided by values of respect, excellence, collaboration, and integrity.

Al-Futtaim Automotive is a major part of the group and operates across 10 countries in the Middle East, Asia, and Africa. Its business includes distribution, manufacturing, leasing, and aftersales, and it represents brands such as Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo, and RAM. The division is focused on customer experience, innovation, quality, and mobility solutions across a wide range of vehicles and equipment.

Skills and experience needed

• Strong understanding of KSA vehicle registration procedures, traffic rules, and government e-services.
• Confident bilingual communication in Arabic and English, both spoken and written.
• Careful, detail-oriented approach with strong document control habits.
• Ability to manage several cases at once while working to tight deadlines.
• Strong coordination skills for dealing with internal stakeholders and government representatives.
• Problem-solving ability to handle exceptions, document gaps, and system-related issues.
• Customer-first approach with full ownership of each case until vehicle handover is completed.
• Working knowledge of SAP or a similar ERP/DMS platform and Microsoft Excel.

Qualifications

• A high school certificate is the minimum requirement.
• A diploma or bachelor’s degree in Business Administration or a related area is preferred.
• Between 2 and 4 years of relevant experience in vehicle registration, government relations, or administrative work within the automotive, leasing, or rental sector in KSA.
• Practical experience with Saudi government platforms such as Absher Business, Najiz, Tamm, MVPI, FASAH, and Sabir.
• Prior exposure to a branch or dealership setting is strongly preferred.
• Arabic and English fluency is mandatory, including data entry in both languages.
• Experience with SAP or another comparable Dealer Management System is required.
• Saudi National candidates are strongly encouraged in line with Saudization objectives.

Additional information

Job requisition ID: 179442.

This is a full-time onsite position based in Saudi Arabia.

The role is tied to the Government Relations function and directly supports delivery turnaround time, regulatory compliance, and customer handover quality.

No salary, stipend, perks, or vacancy count was specified in the source information.