UX / UI Designer

About Us

Grind is a London-based coffee company that has expanded from its Shoreditch origins in 2011 to multiple cafés, coffee trucks, and a cutting-edge roastery. We serve millions of coffee cups annually across London and the UK and have helped countless customers enjoy more sustainable coffee at home. Our product range includes coffee beans, compostable pods, and ready-to-drink coffee, available in supermarkets across the UK and hotels worldwide.

Our Shoreditch team includes experts spanning product development, finance, and customer experience, all committed to advancing Grind’s future. We are driven by a mission to be the most sustainable coffee brand globally, demonstrated by initiatives like the UK's first compostable coffee pods, plastic-free packaging, and carbon-neutral shipping. In 2023, we founded the Better Coffee Foundation to address the environmental impacts of the coffee industry, recovering ocean-bound plastic equivalent to 43 million pods in its inaugural year.

Our growing ecommerce platform features a successful subscription model, and we seek passionate individuals to join us during this expansion.

Role Overview

The UX/UI Website Designer will enhance and design our website, delivering a seamless, visually compelling user experience aligned with our brand identity. This role is part of the Ecommerce team and will closely collaborate with brand designers and developers to ensure the site is both attractive and optimized for sales and conversion rates.

Key Responsibilities

• Create visually appealing and user-friendly website interfaces in line with Grind’s brand voice.
• Develop wireframes, prototypes, and design mockups using Figma for new features and pages.
• Partner with developers to implement designs ensuring responsive functionality across devices.
• Assist the Ecommerce team with conducting user research, A/B testing, and analyzing customer feedback for design enhancements.
• Collaborate cross-functionally with the Direct to Consumer (DTC), Brand Design, Digital Marketing, and CRM teams to maintain consistent digital branding.
• Optimize layouts for desktop and mobile, emphasizing accessibility and performance.
• Lead adoption and implementation of UX/UI design best practices throughout the website.

Qualifications and Skills

• Demonstrable experience in UX/UI design, especially within e-commerce brands.
• Proficiency with design software such as Figma, Adobe XD, or Sketch.
• Deep understanding of responsive design principles, user usability, and accessibility standards.
• Experience working closely with web developers and marketing teams.
• Commercially aware with strong knowledge of ecommerce business dynamics.
• A portfolio showcasing impactful visual design and successful user experience projects.
• Preferred: Experience with Shopify, start-up environments, subscription-based businesses, or other ecommerce platforms.

Diversity and Inclusion

Grind is a committed equal opportunity employer that celebrates diversity. We welcome applicants regardless of race, color, national origin, religion, gender identity or expression, sexual orientation, marital status, age, veteran status, or disability. Please inform us if you require adjustments to participate fully in the interview process.

Benefits

• Additional holiday entitlement accruing one extra day per year of employment, up to three extra days.
• Access to mental health support services.
• Referral bonuses for recommending successful new hires.
• Up to 50% discount on retail products purchased online.
• 50% discounts on food and beverages at Grind locations, plus two complimentary barista-made coffees daily.
• Regular team events, plus stocked office amenities including healthy breakfast and snacks.
• Discounts available for family and friends.
• Enhanced maternity and paternity benefits once eligible.

Salary

The salary range for this role is £45,000 to £50,000 per year.