Truck Drivers | Vehicle Recovery Officer
Brisbane, Queensland, Australia · Part Time
Be the first to apply
- Experience
- 2+ yrs
- Salary
- AUD 38 – AUD 38 / hour
- Openings
- 1
- Posted
- 3 hours ago
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
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Job description
About the Role
RACQ is expanding its team and invites dedicated individuals to join as Tow Truck Drivers and Vehicle Recovery Officers. These roles are essential in providing roadside assistance to Queenslanders, ensuring their safety and swift recovery during vehicle breakdowns. You will operate a modern fleet of tilt tray vehicles, delivering reliable and compassionate service that embodies RACQ's trusted reputation.
Responsibilities and Work Details
- Deliver prompt and professional roadside assistance to members and the community using RACQ's tilt tray vehicles.
- Focus exclusively on member roadside assistance, with no involvement in smash towing activities, maintaining high standards of care and service.
- Maintain safety protocols and provide reassurance to motorists during stressful situations on the road.
- Work a rotating 38-hour roster consisting of 8 to 10-hour shifts, Monday to Friday, with one Saturday shift every six weeks.
- Start and finish each workday at the Eight Mile Plains location.
Candidate Profile and Requirements
- Must possess a clean driving record with no infractions for the past five years.
- Hold a Medium Rigid (MR) driver’s license with at least two years of experience and a General Induction White Card.
- Comfortable using smartphones, tablets, and computer systems for job-related tasks.
- Exhibit excellent communication skills and the ability to effectively manage conflict situations.
- Display strong problem-solving skills in dynamic roadside environments.
- Able and willing to undergo pre-employment medical exams, drug and alcohol testing, and criminal background checks.
Compensation and Benefits
- Earn $38.76 per hour as per the Enterprise Bargaining Agreement (EBA), plus superannuation.
- Opportunities available to pick up additional work hours for increased earnings.
- Work-life balance supported through structured shift patterns.
- Access to RACQ’s comprehensive employee benefits that support work, home, and community life.
- Potential career progression opportunities within RACQ.
About RACQ
RACQ is a longstanding and trusted organization dedicated to providing peace of mind to Queensland members through roadside assistance, motoring services, insurance, banking, travel, and renewable energy solutions. Owned by over 1.7 million members, RACQ emphasizes safety, service, and community commitment, consistently receiving accolades such as the 2025 Canstar Most Satisfied Customers – Roadside Assistance Queensland award. Joining RACQ means becoming part of a caring, integrity-driven team focused on making a meaningful impact in Queensland.
Pre-Employment Checks
Applicants should be prepared for comprehensive assessments, including psychometric tests and background screenings covering work rights, professional references, employment and education verification, memberships, criminal and credit checks, bankruptcy status, politically exposed person checks, ASIC financial register reviews, directorships, and driving history.
Additional Information
Questions or requests for workplace adjustments can be directed to RACQ's Human Resources team. This role is based in Brisbane, Queensland, and involves onsite attendance at the Eight Mile Plains depot.