Travel Expert - Invercargill

Introduction

Join Flight Centre in Invercargill as a Travel Expert and help open up the world for passionate travelers. This role invites you to share your love for travel by crafting memorable trips and offering expert guidance to clients in a supportive, friendly work environment that values courage, determination, and teamwork.

Role Overview

• Design dream travel itineraries that create lasting experiences for clients.
• Provide well-informed recommendations on flights, accommodation, cruises, tours, insurance, and other travel products.
• Deliver exceptional customer care, listening attentively and treating clients with respect and positivity.
• Build trust by serving as a reliable advisor who balances professionalism with approachability.

Candidate Profile

• Recognized by peers as the go-to travel advisor with practical tips and insights.
• Innovative in seeking and applying creative solutions to meet client travel needs.
• Motivated by hitting sales targets and earning performance-based incentives.
• Highly organized, adept at managing time and workload efficiently.
• Skilled multitasker balancing customer interaction, itinerary building, invoicing, and booking systems simultaneously.

Benefits and Perks

• Enjoy a vibrant company culture with regular rewards and recognition events, including an annual Global Gathering.
• Grow your career via structured development pathways within a global organization.
• Access wellness support from an in-house health team offering consultations, webinars, and courses.
• Benefit from one hour per week dedicated to physical activity or well-being, named "hour of empowerment."
• Receive free financial advice from our in-house Moneywise team.
• Gain access to industry travel discounts and opportunities for sponsored familiarisation trips worldwide.
• Earn an uncapped commission on every sale from day one, in addition to a base salary.
• Work in an inclusive environment that celebrates individuality and encourages authenticity.

Company Overview

Flight Centre is a global, award-winning travel retailer with over 40 years of experience. Proudly recognized with multiple HR awards for employer excellence, the company embraces a diverse and inclusive culture where every team member has access to opportunities and leadership. It's a dynamic, fast-paced sector with ever-changing challenges that make the career both demanding and rewarding.

Additional Information

This role requires a genuine passion for travel, resilience, and a positive outlook. The position is based onsite in Invercargill, New Zealand, with full-time hours. No prior expert travel knowledge is mandatory; a willingness to learn and adapt is essential.