Transportation Specialist, the Americas

Role Overview

The Transportation Specialist for the Americas is tasked with advancing transportation strategy, operational excellence, and capability development within North America. This position acts as a vital expert in transportation, driving enhancements in carrier performance, process efficiency, and transportation-related transformations supporting retail, ecommerce, wholesale, and omnichannel logistics.

Key Responsibilities

• Provide support for transportation operations across domestic and international supply chains including inbound, outbound, retail replenishment, ecommerce, wholesale, and special distribution channels.
• Gain a comprehensive understanding of product flows, transportation dependencies, and service requirements across all business channels.
• Monitor transportation performance, identify operational risks, and assist in managing disruptions or carrier issues.
• Collaborate with internal teams and third-party providers to ensure transportation services meet business priorities and expectations.
• Manage carrier relationships and oversee operational performance, accountability, and service monitoring.
• Track and analyze transportation KPIs, cost factors, service trends, and operational exceptions.
• Assist with carrier performance evaluations and manage issue escalations including corrective action tracking.
• Support governance processes to enhance operational visibility and continuous improvements.
• Identify and implement opportunities to increase transportation efficiency and reduce complexity.
• Drive process redesign, simplify workflows, and enhance transportation capabilities.
• Analyze flows and recurring issues to promote sustainable operational improvements and strengthen discipline and consistency.
• Facilitate transportation-related projects such as carrier onboarding, system integrations, network enhancements, and process improvements.
• Coordinate project logistics, monitor timelines, manage issues, support testing, communicate with stakeholders, and oversee implementation follow-ups.
• Work closely with leadership, technology, and operations teams to ensure successful project execution.
• Assist with rollout of new transportation tools, processes, and capabilities.
• Engage cross-functionally with Logistics, Planning, Retail Operations, Ecommerce, Finance, Technology, and Customer Service to translate operational needs into actionable solutions.
• Support business continuity planning, peak readiness, and risk mitigation in transportation.
• Act as a subject matter expert to aid decision-making and problem-solving within transportation operations.

Candidate Requirements

• Bachelor’s degree is required.
• Minimum of three years of experience in transportation or carrier management within retail, ecommerce, fashion, or omnichannel sectors.
• Strong knowledge of transportation operations, carrier service models, and supply chain movement flows.
• Experience with transportation optimization, operational improvements, and logistics project execution.
• Familiarity with parcel, LTL, FTL, international, and omnichannel logistics environments.
• Structured project management and organizational skills, especially relating to transportation systems like TMS, ERP, and shipping platforms.
• Proficiency in Microsoft Office Suite.
• Passion for the Christian Louboutin brand and a strong sense of responsibility as a brand ambassador.
• Desirable experience includes working within medium-sized multinational or luxury companies.
• Additional language skills are a plus.
• Commitment to company policies, confidentiality, proactive collaboration, and a positive, adaptable work ethic.
• Strong prioritization, organizational, and quick learning abilities.
• Exceptional customer service coupled with clear, effective interpersonal and written communication skills.
• Attention to detail with strong follow-up to meet deadlines.
• Solid knowledge of computer systems and software relevant to the role.

Company Core Values

• Down to Earth: Exhibit authenticity, integrity, respect, pragmatism, empathy, adaptability, and equal treatment.
• Happiness: Foster positivity, collaboration, open-mindedness, continual learning, and workplace enjoyment.
• Inspiration: Encourage creativity, innovation, and distinctiveness by thinking outside the box.
• Passion: Demonstrate dedication, agility, care, business focus, and customer-centric decision-making.

Compensation and Equal Opportunity

The anticipated salary range for this position is $60,000 to $75,000 annually, excluding other compensation such as bonuses, commissions, benefits, or paid leave. These details will be discussed during the interview or offer stages.

The employer is an equal opportunity organization committed to fostering diversity and inclusion, ensuring no discrimination based on race, color, gender, age, nationality, culture, religion, disability, or any other protected characteristic.

Data Privacy

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