Transportation Analyst

Company Overview

Join Bimbo Bakeries USA, the largest baking company worldwide, known for brands like Arnold®, Brownberry®, Oroweat®, Thomas’®, Sara Lee®, Entenmann’s®, and Marinela®. With over 20,000 employees working in bakeries, sales centers, offices, and sales routes, the company emphasizes a safe, inclusive, and diverse workplace that encourages growth and authenticity.

Position Summary

The Transportation Analyst is a critical role focused on planning, executing, and monitoring shipments across the transportation network. This position combines analytical problem-solving with service-driven communication to enhance shipment visibility, track on-time performance, manage exceptions, and provide detailed reporting to carriers and internal teams.

Key Responsibilities

• Assist with transportation planning by analyzing shipment demand, routing, carrier capacity, schedules, and operational limits.
• Monitor shipment progress through track-and-trace activities, delivering prompt updates regarding shipment status, expected deliveries, appointment modifications, and possible service risks.
• Deliver customer service support addressing carrier and business partner inquiries, resolving shipment challenges, and managing exceptions follow-up.
• Compile and analyze transportation key performance indicators (KPIs) including on-time pickups and deliveries, appointment compliance, shipment visibility, exception resolution, carrier responsiveness, and recurring service issues.
• Generate reports on on-time performance, evaluate delays, missed appointments, and late deliveries to identify root causes and provide improvement recommendations.
• Study transportation data to uncover trends, cost effects, service shortcomings, network inefficiencies, and opportunities to enhance planning and carrier performance.
• Collaborate cross-functionally with teams such as Transportation, Planning, Logistics, Operations, Sales, and Customer Service alongside carrier partners to support daily operations and continuous improvement efforts.
• Ensure accuracy and validation of shipment, carrier, and transportation data for reliable reporting and decision-making.
• Review reports to detect inconsistencies, gaps, and exceptions, seeking clarifications to maintain high-quality data integrity.
• Contribute to business case development, cost-saving estimates, budget preparations, and project initiations utilizing transportation data and performance insights.
• Identify process inefficiencies and help standardize transportation planning, reporting, and communication to drive continuous improvements.
• Provide cross-functional support to maintain operational continuity and consistent service levels within transportation activities.

Required Qualifications and Experience

• 3-5 years of experience in Supply Chain or Transportation Analysis, preferably within Consumer Packaged Goods, Food & Beverage, or Third Party Logistics sectors.
• Familiarity with the North American transportation landscape, including dedicated or private fleets, truckload (TL), less-than-truckload (LTL) transport (both domestic and cross-border), and intermodal freight.
• Advanced proficiency in Microsoft Office applications including Word, Excel, Access, Outlook, and PowerPoint.
• Experience or exposure to logistics optimization and transportation planning software such as Appian, Paragon, or JDA/Blue Yonder is advantageous.
• Knowledge of Transportation Management Systems (TMS), particularly Oracle TMS, is a plus.
• Excellent interpersonal communication skills and strong customer service orientation enabling effective support for carriers, stakeholders, and operational teams.
• Capability to collaborate effectively with team members at all levels including management and shareholders.

Additional Information

The physical and mental demands are representative of essential functions required for the position; reasonable accommodations will be provided as appropriate to support qualified individuals with disabilities. Bimbo Bakeries USA is an Equal Employment Opportunity employer committed to nondiscriminatory hiring practices irrespective of race, color, religion, gender identity, sexual orientation, age, disability, veteran status, or any other protected personal characteristic.

Note: In Massachusetts, the administration or requirement of lie detector tests as a condition for employment is illegal, with potential criminal and civil penalties for violations.