Trainer - Food & Beverage Department

Position Overview

This role focuses on supporting the training objectives by leveraging skill development initiatives aimed at educating the Food and Beverage teams in alignment with company values, policies, and operational procedures.

Primary Responsibilities

• Assist the Training Manager in conducting training needs assessments.
• Develop and communicate detailed monthly and weekly training plans for the Food & Beverage department, organizing team member participation accordingly.
• Maintain and distribute comprehensive, up-to-date manuals, policies, procedures, and task lists to all team members.
• Manage orientation and training completion checklists for all new hires within their first week.
• Document attendance for all training sessions attended by team members.
• Deliver training sessions covering Food & Beverage standards, policies, and operational procedures.
• Enhance employee efficiency and morale while ensuring discipline consistent with Food & Beverage guidelines and local legal regulations.
• Research, design, and implement new training programs to continually improve team capabilities.

Presentation and Store Management

• Ensure new employees are familiarized with proper stock packaging and stock level requirements to maximize sales potential.
• Maintain high standards of visual merchandising and ensure team adherence.
• Communicate any changes in stock or store layout clearly to all team members.
• Oversee compliance with retail standards by all team members.
• Manage back store operations including merchandise replenishment.

Health and Safety Responsibilities

• Enforce correct use of protective equipment and safe operational practices.
• Maintain knowledge of and adherence to safety policies and work procedures.
• Ensure the restaurant implements and follows a health and safety program.
• Educate team members on hazards and ensure training is properly completed and documented.
• Conduct regular workplace health and safety inspections.
• Promptly address unsafe behaviors and conditions.
• Report work-related injuries and illnesses to designated authorities.
• Conduct investigations of workplace accidents.
• Ensure employee compliance with health and safety policies, initiating counseling or disciplinary measures as necessary.
• Inform Area and Sales Operation Managers of any health and safety risks or issues.
• Propose improvements to health and safety practices and programs within stores.