Tesco Colleague - Salford Extra

Overview

This role is for a store colleague who will support day-to-day retail operations, help customers, and contribute to a welcoming, efficient shopping experience. The work is varied and hands-on, with a strong focus on service, teamwork, and doing what is right for customers.

Work schedule and availability

The business is looking for availability across the following windows:

• Wednesday: 2:00 PM to 10:00 PM
• Thursday: 3:00 PM to 10:00 PM
• Friday: 2:00 PM to 10:00 PM
• Saturday: 2:00 PM to 10:00 PM

Contracted hours will be planned within these windows, and shifts will be confirmed with 3 weeks’ notice. The employer is open to discussing slightly different availability where it is close to the advertised pattern. New starters are normally offered a minimum of 16 guaranteed hours per week, although there are also opportunities for people who want fewer hours, down to 12 per week.

Pay and working terms

Pay begins at £13.28 per hour, rising to £14.55 per hour for stores in the M25. Additional location-based payments may apply. This is a paid role.

What the role involves

This position sits at the centre of store operations and customer service. It involves serving shoppers, supporting different store areas, and helping the team keep standards high throughout the day.

• Provide friendly, attentive service and make every customer interaction positive.
• Build strong knowledge of the store’s products and services.
• Support service, picking, and replenishment work across the store as needed.
• Use training effectively so work is carried out safely and efficiently.
• Make customer-focused decisions and help deliver the right store routines at the right time.
• Take part in seasonal, community, and charity activities that help create an inclusive atmosphere.
• Understand store performance and contribute to service, sales, waste reduction, shrink control, and profit goals.
• Handle items carefully so products stay in excellent condition for customers.
• Represent the company positively, follow policies, and help everyone feel welcome.
• Sometimes receive deliveries into the store.

What the employer is looking for

• Genuine enthusiasm for great service and a warm, welcoming approach.
• The ability to connect with customers so they leave with a good shopping experience.
• Confidence to take initiative and choose the right action for customers.
• Comfort working in a team and communicating clearly with others.
• Ability to build positive relationships and contribute to a supportive team culture.
• Punctuality, a well-presented appearance, and readiness to act as a brand representative.

Benefits

• Holiday entitlement starts at 20 days plus one personal day, increasing to 22 days after 12 months, along with bank holidays.
• Flexible working can be requested from the first day.
• Colleague Clubcard savings include 10% off and 15% off at pay day weekends, with potential annual savings of up to £2,000, plus an extra card to share with family outside the home.
• Access to free wellbeing support covering mind, body, and life.
• Life cover worth five times pay and an award-winning pension with matched contributions up to 7.5%.
• A choice of benefits such as discounts, shares, and cycle-to-work options.
• Uniform is provided, along with policies designed to support colleagues through major and everyday life moments.
• Access to colleague networks that bring people together from different backgrounds.

About the company

The organisation aims to be the preferred shopping destination for customers, whether they shop in store or on the move. Its purpose is to serve customers, communities, and the planet a little better every day. It also places strong emphasis on diversity, equity, and inclusion, with a belief that everyone should feel welcome and able to be themselves at work.

Important notes

Applicants must be over 18 years old for this role. The company can only accept people who have passed school-leaving age. Where the role involves early starts before 6:15 AM, late finishes after 9:45 PM, or work in certain areas such as warehouses, beers, wines and spirits, counters, bakery, or driving, candidates must be over 18. In periods of high application volume, the role may close before the stated end date. Feedback is generally provided only to candidates who attend an interview.

Additional information

The recruitment process is designed to be inclusive and accessible, and support can be discussed during the application journey. Flexible working conversations are welcomed throughout the process.